Clerical Assistant

Position: Clerical Assistant 3
THE POSITION

Are you a diligent problem-solver with a sharp analytical mind? Do you thrive on accuracy and enjoy being the go-to person for complex questions? Join the Pennsylvania Department of Transportation (PennDOT) as a Clerical Assistant 3 and support the Special Hauling Permit Program. This position allows you to work closely with applicants, assist with detailed records, and help ensure that information is processed accurately.

Do not miss this opportunity to play an important part in helping customers receive timely and dependable service across the Commonwealth!

DESCRIPTION OF WORK

This position supports the Special Hauling Permit Program by reviewing applications, assisting customers, and maintaining essential program records. Primary responsibilities will involve communicating with applicants, applying permit rules, and supporting coordination with internal and external partners. As a Clerical Assistant 3, you will perform the following duties:

* Application Review:
Examine permit applications for accuracy, completeness, and compliance with laws and procedures

* Customer Support:
Provide clear information to applicants, agencies, and the public through phone, email, or written communication

* Record Management:
Organize program documents, track fees, and maintain accurate files for approved and denied permits

* Regulation Guidance:
Explain rules, policies, and requirements related to hauling permits and program activities

* Route Coordination:
Assist with reviewing routes, restrictions, and clearances for permit applications

* System Operation:
Use necessary computer programs to process applications, maintain records, and support permit operation

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

* Full-time employment

* Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

* Telework:
You may have the opportunity to work from home (telework) part-time, up to 5 days per pay period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in King of Prussia.

The ability to telework is subject to change at any time. Additional details may be provided during the interview.

* Salary:
Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $41,506.00 (before taxes).

* You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

* One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

* One year of moderately complex clerical experience; or

* An equivalent combination of experience and training.

Additional Requirements:

* You must be able to perform essential job functions.

How to Apply:

* Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

* If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

* Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

* Failure to comply with the above application requirements may eliminate you from consideration for this position.

* All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may…