Receptionist, Administrative​/Clerical

Receptionist

Location:

El Segundo, California

Shift: Monday – Friday 8:00 AM – 5:00 PM

Pay range: USD $19.00 – $22.00 per hour (base pay based on location, skills, and experience)

Position Type:
Onsite, no remote work permitted.

• Provide exceptional customer service to all employees, vendors, and visitors on property, including in-person responses, voice calls, and digital communications.
• Ensure security and safety protocols are followed.
• Answer phone calls and transfer as appropriate.
• Provide visitors with information to navigate the building, including pointing out nearest amenities and fire exits, and issue visitor passes.
• Maintain a neat appearance of the reception/lobby area and periodically inspect common area equipment to ensure good operating condition.
• Perform administrative work for the security function as needed—compiling reports, data entry, and tracking.
• Monitor the lobby to report any suspicious activity and/or safety concerns to Global Security.
• Ensure adherence to access‑control standards, including employee badge policy, visitor registration, temporary or contract worker check‑ins, and internal badging.
• Support IP (Intellectual Property) processes surrounding confidentiality and controlled destruction of IP per Mattel standards.
• Other duties as assigned.
• Require flexibility to adjust shift times to support business needs; able to work weekends or holidays as required.
• This is an onsite position and does not allow for remote work.

• Two or more years of reception, customer service, security, or military background preferred.
• High school diploma or GED required.
• Excellent interpersonal skills and the ability to engage with employees, clients, and visitors.
• Strong computer skills and proficiency with the Microsoft Office suite to navigate communications and prepare documents for presentations.
• Valid California driver’s license required.
• Must be able to obtain a California Guard card within X months of hire date.
• Must be certified in First Aid, CPR, and Blood‑borne Pathogens, or be willing to obtain certification through training provided by Mattel (annual training provided).

Mattel is an affirmative action/equal opportunity employer. All qualified applicants, including those with arrest or conviction records, will be considered for employment. All your information will be kept confidential according to EEO guidelines.