Business Office Assistant

We are looking for a Business Office Assistant who has excellent administrative skills and a passion for customer service. The position pays between $18.00 and $20.00 an hour and offers growth opportunities and a comprehensive benefits package.

The BUSINESS OFFICE ASSISTANT assists the business office with overall administrative, billing, record‑keeping, bookkeeping and payroll functions in accordance with all laws, regulations and Century Park standards. The role reports to the Business Office Director.

• High school diploma or equivalent.
• Associate’s degree or equivalent preferred.
• Preferably 2 years’ experience in accounting or bookkeeping.
• Preferably experience with Accounts Payable software.

Below is a description of basic job duties; other related duties may become necessary as directed by the supervisor.

• Assist with planning, developing, organizing, implementing, and evaluating business office goals, policies, and procedures.
• Accumulate and maintain accurate reports and statistics.

• Perform a variety of bookkeeping functions accurately and timely.
• Maintain monthly spend‑down reports for Department Heads.
• Scan and enter invoices into the A/P system.
• Provide requested reports and information to the home office in a timely manner.
• Maintain personnel files and other associate records confidentially.
• Support payroll functions including timecards, timesheets, and related payroll records.
• Provide onboarding support to the BOD.
• Serve as community representative for benefits programs (medical, dental, short‑term disability, 401(k)).
• Maintain resident records in files and an electronic database.
• Work cooperatively with vendors, suppliers, contractors, home office staff, and community staff.
• Assist the Business Office Director with human resource functions.
• Provide accounting support and/or training to Department Heads.
• Assist the Marketing team with tours.
• Enter relevant resident information into the Electronic Health Record (EHR).

• Regularly utilize Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents.
• Gather information accurately.
• Communicate with the sales team and backup sales team to handle inquiry calls promptly.
• Assist with Electronic Health Record (EHR) input as requested.

• Assist with effective management and oversight of bookkeeping functions including posting payments and charges to resident accounts, balancing daily receipts, collecting delinquent accounts, and evaluating need for and referring delinquent accounts to collection agencies.
• Maintain community checkbook and reconcile it regularly.
• Take responsibility for resident accounts.
• Assume the duties of the BOD when circumstances warrant.
• Exhibit excellent customer service and a positive attitude toward staff and residents.
• Read, write, speak, and understand the English language.
• Be dependable and maintain regular attendance.
• Assist with evacuation of residents and support them during crises (e.g., natural disasters).
• Use reasoning skills, judgment, and concentration.
• Communicate and function in an interdisciplinary team.
• Perform physical work such as sitting, standing, bending, lifting, pushing, pulling, stooping, walking, reaching, and moving intermittently during working hours.
• Lift up to 20 lbs between floor and waist, 20 lbs from waist to shoulder, 20 lbs for carrying, and push/pull 20 lbs.