Administrative Assistant

ZS is a technology and consulting firm focused on improving life and how we live it. We work side‑by‑side to develop solutions for patients, caregivers and consumers worldwide.

• Increase productivity of consulting professionals by handling administrative tasks such as travel arrangements, expense reporting, calendar management, interacting with vendors and clients, and email correspondence.
• Support preparation and quality review of client deliverables, including formatting proofing and coordination of updates to presentations, reports, and supporting documents.
• Form partnerships with stakeholders to proactively address expected needs.
• Address problems and troubleshoot with internal and external stakeholders.
• Mentor and train new hires and junior members of the team and contribute to knowledge sharing and local learning initiatives.
• Contribute to firm service initiatives within the local office.
• Assist delivery teams with client communications and documentation, including organizing correspondence, tracking requests, and maintaining shared project files.
• Support client onboarding to platforms and tools, including account setup, access provisioning, initial training, and first‑use troubleshooting.
• Provide scheduling support to multiple individuals, handling appointments, calendar and meeting management.
• Lead and drive internal initiatives.
• Prepare and organize documents for client proposals and presentations as needed (contract tracking, printing, organizing and archiving meetings and support materials).
• Coordinate internal and external meetings and activities (e.g. facility reservation and set‑up, hotel accommodations, catering).
• Prepare domestic and international travel logistics (itineraries, visas).
• Complete administrative processes such as expense reports.
• Handle special projects with demanding deadlines.
• Front desk reception backup (answering phones, greeting visitors, handling deliveries).
• Work hours are 8am – 5pm.

• High school diploma required; post‑secondary education or associate’s/bachelor’s degree preferred.
• At least three years of relevant experience as an Administrative/Executive Assistant, preferably in a professional services environment.
• Computer fluency with MS Office (Word, PowerPoint, Excel, Outlook) required; SAP, Chrome River or other expense reporting programs desirable; competence in leveraging AI tools is a plus.
• Strong oral and written communication skills.
• Professional appearance and demeanor with good judgment and discretion.
• Attention to detail, dependability and punctuality.
• Proactive self‑starter with ability to manage a wide variety of tasks and meet deadlines.
• Experience working both independently and with a team in a demanding environment.
• Sense of humor appreciated.

• Cross‑functional skills development & custom learning pathways.
• Milestone training programs aligned to career progression opportunities.
• Internal mobility paths that empower growth via s‑curves, individual contribution and role expansions.

ZS offers a comprehensive total rewards package that supports your health and well‑being, financial future, time off, and professional development. Robust skills‑building programs, multiple career progression paths, internal mobility, and a collaborative culture enable meaningful work and growth within a global community.

Employees have a flexible and connected work model that combines work from home and on‑site presence at clients or ZS offices for the majority of the week.

Travel is a requirement for client‑facing roles. Be prepared to travel locally or internationally as needed.

This position does not offer visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.