Management Support Specialist

Overview

The Texas Civil Commitment Office (TCCO) provides intensive supervision and treatment to civilly committed sexually violent predators. TCCO is a small state agency administratively attached to the Health & Human Services Commission. This position is in the TCCO Administrative/Office and Administrative Support area, not eligible for telework. Salary range listed is monthly, with benefits for eligible full‑time employees.

• The Management Support Specialist is selected by and reports directly to the Deputy Director of TCCO and provides administrative support to operations leadership.
• Work under limited supervision with latitude for initiative and independent judgment.
• Serve as a liaison with the Deputy Director, other executive staff, and operational staff; interact daily with other executive offices to coordinate assignments.
• Develop and coordinate the implementation of administrative projects and initiatives assigned by the Deputy Director or other executive staff.
• Perform other duties as assigned to maintain efficient and accurate office operations.

• Provide administrative support as assigned by the Deputy Director.
• Prepare confidential materials, correspondence, memos, and reports using Microsoft Word and Excel; proofread documents for accuracy before submission for signature/approval.
• Maintain official copies of correspondence; manage incoming mail and phone communications.
• Coordinate meetings and conference calls; prepare handouts and materials for meetings.
• Update working documents and processes; assist in coordinating weekly, monthly, and quarterly reports.
• Compile and enter data into agency tools and run reports using Excel functions.
• Conduct research on programs, policies, and related regulations; prepare reports of findings.
• Draft responses, develop letters, memos, forms, spreadsheets, and templates; prepare complex reports with tracked and summarized data.
• Interact with agency staff, other state agencies, and the public to provide information about TCCO procedures.
• Assist in compiling records for Public Information Act requests.
• Cross-train to serve as backup for other administrative and operational staff.
• Other duties as assigned.

• Knowledge of accepted business practices and agency rules, regulations, policies, and procedures.
• Proficiency with standard office equipment and software, including Microsoft Excel and PowerPoint; ability to use Excel to compile data, run reports, and create formulas.
• Attention to detail and ability to self-edit to produce quality data and written reports.
• Ability to create written reports tailored to diverse audiences; strong time management and organizational skills for handling multiple projects with competing deadlines.
• Ability to handle high-level administrative issues and use initiative to analyze and solve work-related communications; effective written and verbal communication.

• Valid Texas Driver's license.
• Initial screening criteria:
  High school diploma required. A bachelor’s degree in business administration or related field is preferred. Three or more years of experience in advanced administrative office support. College education and experience may be substituted on a year-for-year basis.

• This position requires working in the office at TCCO's headquarters; it is not a hybrid or remote position.
• Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
• ADA accommodations are available during the hiring process. If you need assistance completing the online application, contact the HHS Employee Service Center.
• Pre-employment checks and work eligibility: background checks may be required.
• HHSC uses E-Verify; bring I-9 documentation on your first day.
• Telework disclaimer:
  This position is not eligible for telework.