Remote Administrative Assistant III – Legal & Compliance

ADMINISTRATIVE ASSISTANT 3

Job No: 541938

Work Type: Full-time

Location: REMOTE OPTIONS, PHOENIX

Categories: Legal/Investigations/Adjustment/Compliance

Child and Family Protection Division/Child Support Services Section

15 South 15th Ave, Phoenix, AZ 85007

Salary: $31,909 - $41,500

Grade: 17

Closing Date: Open until filled

The Arizona Attorney General's Office Child and Family Protection Division/Child Support Services Section is seeking an Administrative Assistant III. This position will provide support to one or more Assistant Attorneys General, Office Administrators, Section Administrator, and Section Chief Counsel. The position is responsible for creating, updating, and maintaining section reports. The position performs a variety of complex administrative tasks including research, calendaring and special projects;

answering and routing incoming phone calls; organizing and scanning case-related documents into the imaged case file; logging incoming correspondence, including electronic minute entries and legal documents from the process server, into the case management system; documenting and researching returned mail; mailing case related documents to parties; logging cases in and out of the office and creating working files; filing documents in the appropriate working files;

gathering and organizing working files for upcoming hearings; cross-referencing cases against calendars provided by the court and case management database; assisting with trial preparation; obtaining documents from court personnel and records department; following through with post-hearing documentation; entering calendar events, deadlines, and case activities into case management database to track progression of activities. Duties involve reviewing, creating and processing materials and information confidential by Federal and State laws.

This position may offer the ability to work remotely two days a week, based upon the department's business needs and continual meeting of expected performance measures.

• Answers and routes telephone calls on a multi-line phone system and takes messages as appropriate. Greets and assists the client.
• Organizes and scans case-related documents into the imaged case file.
• Creates, updates, and maintains office and section reports.
• Assists office/section management with daily tasks and special projects.
• Logs cases in and out of the office and creates working files. Files documents in the appropriate working files. Gathers and organizes working files for upcoming hearings.
• Other duties as assigned related to the position.

• Knowledge of computers, Microsoft Office software and a variety of databases and websites.
• Experience operating multi-line phone systems.

• Excellent interpersonal skills and friendly demeanor
• Strong customer service skills
• Prioritize effectively
• Demonstrate clear communication orally and in writing

• Ability to work with interruptions and adapt to changing priorities
• Ability to work as part of a team
• Ability to perform detailed work with a high degree of accuracy and exercise good judgment in safeguarding sensitive and confidential information
• Ability to learn basic legal terminology
• Ability to learn a variety of computer programs
• Ability to accurately input documentation into case management system
• Ability to work independently
• Ability to analyze and resolve average difficulty problems
• Ability to plan, analyze and coordinate a variety of activities and establish appropriate priorities
• Ability to interact positively with clients, public and co-workers.

• All applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted by the Office and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will…