Liens Specialist; Administrative Specialist

Liens Specialist (Administrative Specialist
1)

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Only current employees of the Department may apply.

• Process and review incoming injury claims, forms, and correspondence to determine lien eligibility, ensuring accuracy and timely entry, maintenance, and updates within department case management and database systems.
• Prepare, process, and maintain personal injury lien documents, certified copies, legal correspondence, lien releases, and related records in compliance with applicable laws, rules, regulations, and agency policies.
• Maintain and organize electronic and paper filing systems, case records, and documentation to support accurate recordkeeping, legal compliance, and efficient retrieval of information.
• Monitor, reconcile, and report lien recoveries, payments, and other financial activity by maintaining databases, balancing records, and producing monthly performance and reconciliation reports.
• Provide administrative and customer support by responding to inquiries from clients, attorneys, providers, county offices, and staff; explaining program processes; and directing requests to the appropriate resources.
• Support data management and case administration by creating new cases, imaging and indexing documents, processing medical refund information, and maintaining accurate case tracking within multiple information systems.
• Collaborate across the unit by cross‑training in program functions, assisting with special projects, supporting assault restitution and class action processes as needed, and contributing to departmental operations and continuous service delivery.

• Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data; OR an associate degree in general office occupations AND one year of experience with records processing, generating documents, and gathering and sorting data; OR an equivalent combination of education and experience.
• Must be a current employee of the Oregon Department of Human Services.

• Experience researching and reviewing legal documents and records.
• Strong attention to detail and ability to organize and prioritize work.
• Effective communication with the public and coworkers over the telephone and in writing.
• Ability to manage multiple responsibilities, adapt to changing priorities, and produce accurate, thorough, and high‑quality work while meeting established timelines.

Selected finalists will undergo a criminal history and background check. Adverse findings may lead to disqualification. The Department does not offer visa sponsorship. Within three days of hire, new employees will complete the US Department of Homeland Security I‑9 form and the Department will use E‑Verify to confirm authorization to work in the United States.

• Annual salary increases (until the top of the listed salary range).
• Cost‑of‑living adjustments.
• Employee Resource Group communities.
• Public Service Loan Forgiveness Program eligibility.
• Reasonable accommodations per the ADA or creative solutions.

This is a permanent, full‑time position represented by the Service Employees International Union (SEIU). The role is classified as Administrative Specialist 1.

Work schedule:

8:00 a.m.

- 5:00 p.m., Monday - Friday PST. Occasional overtime may be available. Primary location is an office; remote work may be granted based on business needs and supervisor approval. The environment is a shared office with cubicles; noise and interruptions are common. Employees often interact with individuals who have experienced trauma and may exhibit emotional challenges. The role requires quick decision‑making, high volume of computer work, frequent typing, and dealing with repeated motions and prolonged sitting.

Recruiter:
Ryan Bennett
Email:
Ryan.

Bennettgon.gov
Phone:

Cover Letter: A cover letter is required. It should describe how you meet the minimum qualifications and essential attributes.