Staff Assistant, Individual Giving

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Work Arrangement:
Hybrid (On-Site and Remote mix)

Requisition Number: 271768

Regular or Temporary:
Regular

Location:

Durham, NC, US, 27710

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe.

Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

Duke Health Development & Alumni Affairs (DHDAA) supports a flexible work environment by offering on-site (in office 5 days a week), hybrid (in office a minimum of 2 days a week or defined by manager), remote (work off-site 5 days a week), and flexible start and end time work arrangements. All team members must reside within a 50-mile radius of our downtown Durham office.

If working a hybrid or remote schedule, individuals must have access to and maintain a secure home office environment with high-speed internet service and work collaboratively with others using a variety of technologies and tools. With approval from their manager, staff members may work a flexible schedule in terms of start/end times, while working within DHDAA’s core work hours between 9:00 a.m. and 4:00 p.m. (eastern standard).

At the discretion of Managers and/or Senior Leadership, staff working a hybrid, remote or flex schedule may be required to be in the office on days and/or times outside of the agreed upon schedule.

Be the go-to resource for scheduling, coordination, and project support for a high-performing team.

Provide high-level administrative support to assigned team members of the Individual Giving team on a wide range of issues, including complex situations of a confidential and sensitive nature. Analyze complex issues, identify viable options and communicate options to the pertinent individuals; when appropriate, implement solutions. Work independently to manage projects assigned. Provide administrative management and coordination for the assigned functions. Maintain confidential files and information, demonstrating sound judgment when dealing with leadership, personnel, donor information and sensitive issues concerning prospects and donors.

Hybrid - This position is full-time, located in Durham, NC. This is not a remote position.

• Professional, self-starter with excellent organizational skills that demonstrate ability to set priorities, develop work schedule, and meet deadlines while managing multiple projects.
• Demonstrated ability to work efficiently, effectively, and accurately in a fast paced and complex organization.
• Ability to multitask while maintaining accuracy and a strong commitment to attention to detail.
• Excellent written and verbal communication skills that reflect ability to write clearly and without error and speak in a professional and articulate manner.
• Customer service skills that demonstrate the ability to anticipate, understand, and respond to the needs of both internal and external clients.
• Strong commitment to team environment with the ability to self-direct and work independently.
• Ability to identify problems and generate possible solutions.
• Flexibility to adjust to address pressing needs as they develop.
• Flexibility in work hours to accommodate some evening and weekend events and occasional general overtime.
• Computer experience and demonstrated skill in Microsoft Word, Excel…