Administrative Coordinator - Title

Administrative Coordinator - Title

Here at Hometap, we're collaborative, passionate, and always ready to create solutions that help people get more out of home ownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they've built in their home to pay for what's most important to them, from handling debt to finally making much-needed renovations, without taking on debt.

We work hard, and have some fun along the way, too. The Boston Globe and Forbes have recognized us as a great place to work, and we've been honored for our commitment to innovation in the fintech space by Inc., Housing Wire, and more!

In case you need any more convincing, we also provide competitive compensation, healthcare coverage, generous PTO, a meaningful equity package, and a strong culture with plenty of opportunities for team-building and camaraderie.

Interested in joining us on our mission to make home ownership less stressful and more accessible? We'd love to talk.

We are seeking a detail-oriented and highly organized individual to manage all aspects of title order processing from inception to final recording. This role involves opening orders, procuring necessary title search products, HOA documents, and payoff demands, meticulously reviewing executed closing files, and preparing and submitting legal documents for recording.

You're a great fit if you bring exceptional communication skills along with a customer service orientation. You're a strong problem-solver, and thrive when you are working collaboratively in a high volume, fast-paced environment. Experience with title or escrow is a plus, but not required – we are open to smart, capable, and eager to learn candidates with limited professional work experience.

This is an in-person position, working out of our Denver, Colorado office.

What you'll do:

• Process title orders, which includes (but is not limited to) opening orders, ordering title search products, ordering and processing HOA documents, and ordering and processing payoff demands
• Receive, process, and return executed documents; review completed closing files to confirm all required documents are executed, notarized, and properly included
• Prepare and submit legal documents for recording with the appropriate county recorder's office
• Monitor the status of recordings, and follow up to ensure timely return and proper indexing
• Identify and resolve discrepancies or deficiencies in recorded documents or title reports
• Upload and organize final documents in the company's file management system
• Maintain compliance with company policies, industry regulations, and title insurance standards

What you bring:

• Excellent verbal and written communications skills, with the ability to work cross-functionally with multiple teams
• A knack for problem solving and finding solutions to ambiguous problems
• Strong technical skills – comfortable working at a computer, and proficient in Microsoft Office and Google Suites
• Experienced in customer service, with comfort communicating with customers via phone and email
• Ability to work in a fast-paced, high-growth environment as an individual contributor and in collaboration with internal and external partners
• A high degree of organization, while maintaining the ability to be flexible and reprioritize quickly
• Self-motivated and capable of managing tasks autonomously
• Must be located in Denver, Colorado and able to work in-office

Bonus points:

• Fluency with escrow and title software, ideally Qualia
• Experience in title or escrow

The salary range for this role is $50,000 - $60,000, depending on your experience, skills, location, and other factors. You'll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.

Hometap is on a mission to make home ownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast, simple, and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside…