Office Assistant – Headquarters Maintenance

Office Assistant 3

The Washington State Department of Transportation (WSDOT) is currently seeking an organized, customer-focused Office Assistant 3 to join the Headquarters Maintenance team in Tumwater, WA. In this role, you will provide a wide range of administrative support that helps keep statewide maintenance operations running efficiently. From serving as the first point of contact for customers and coordinating travel and meetings to managing purchasing activities and supporting office logistics, your work will contribute directly to the success of the Maintenance Operations Division.

This position is ideal for someone who enjoys variety, takes pride in providing exceptional customer service, and thrives in a collaborative, fast-paced environment.

Among the varied range of responsibilities held within this role, you will:

• Serve as the first point of contact by responding to phone calls, emails, and customer inquiries while providing courteous, timely, and solution-focused customer service.
• Coordinate statewide travel arrangements, conference registrations, lodging, meeting logistics, calendars, and mail distribution for Headquarters Maintenance staff.
• Purchase office supplies, equipment, publications, and training materials while maintaining inventory records, coordinating printing services, and supporting asset inventory activities.
• Review purchasing transactions for accuracy and compliance, monitor purchasing activities, communicate with staff regarding transaction status, and assist with reconciliation and records retention requirements.
• Coordinate meetings, conferences, and training logistics; provide administrative support to division programs; assist with basic office technology needs; and perform additional administrative duties to support efficient office operations.

To be considered for this opportunity, the following competencies are required:

• Inclusive Workplace Practices: Contributes to a workplace that fosters respect, inclusion, and equal opportunity while demonstrating professionalism, emotional intelligence, and respectful conflict resolution.
• Adaptability: Demonstrates flexibility and dependability while responding to changing priorities and supporting office operations.
• Teamwork: Works effectively both independently and collaboratively while maintaining professionalism, accountability, and confidentiality.
• Customer Service: Provides responsive, respectful, and solution-focused service that meets the needs of internal and external customers.
• Problem Solving: Exercises sound judgment, prioritizes competing demands, and develops effective solutions while meeting established deadlines.
• Independent Work: Effectively manages workload while demonstrating critical thinking, accountability, adaptability, and professionalism.
• Attention to Detail: Produces accurate, thorough work by reviewing information carefully and following established procedures.
• Growth Mindset: Actively demonstrates a commitment to learning and growth.
• Service-Oriented: Takes action to meet the needs of others.

It is preferred that qualified candidates also demonstrate:

• Technical Skills: Proficiency using Microsoft Office Suite, Microsoft Teams, Windows-based systems, and cloud-based applications to prepare, proofread, and maintain accurate documents and records.
• Meeting and Event Coordination: Experience coordinating meetings, conferences, training sessions, or special events, including scheduling, logistics, room setup, participant communications, and administrative support.

This recruitment may also be used to fill additional positions per business needs. This position offers flexible/hybrid remote work options. In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements.

Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code. WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit (Use the "Apply for this Job" box below)..gov

WSDOT offers a comprehensive benefits package that includes a variety of healthcare options, state retirement programs, and much more. Go to State Benefits for more information.