Operations Administrator

Position Title:

Operations Administrator

Department:
People & Culture

Work Location:

Sunnyvale, CA, 94085

Annual Pay Range: $30 - $40 an hour

Job Type: Full-time Onsite

Work Authorization:
This position is not eligible for visa sponsorship or employment-based immigration support, including H-1B, OPT, CPT, O-1, or permanent residency sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Founded in 2010, iHealth Labs is dedicated to empowering people to live healthier lives. The company is a leading provider of cloud-connected medical devices, personal health care devices, and home-based tests and is at the forefront of the digital health revolution.

In November 2021, iHealth's COVID-19 Antigen Rapid Test received Emergency Use Authorization from the U.S. Food and Drug Administration for over-the-counter sales. Since then, iHealth has become a key supplier of at-home COVID tests to the federal government, state governments, nonprofits, and individual consumers.

iHealth Labs is a leader in digital health solutions with a mission to revolutionize the healthcare industry by making quality health management accessible and affordable for all.

• Serve as the first point of contact for guests, visitors, and incoming calls by providing a professional and welcoming front office experience, directing inquiries, and managing communications
• Respond to employee inquiries regarding office operations, workplace resources, equipment, and travel arrangements
• Manage office supplies by ordering, tracking inventory levels, and ensuring adequate stock for daily operations
• Coordinate workspace logistics, including employee seating, meeting room scheduling, and office setup needs
• Organize and maintain company records and documentation in both electronic and physical filing systems; ensure accuracy and accessibility
• Develop, maintain, and improve administrative procedures and operational documentation to enhance consistency and efficiency
• Provide clerical, administrative, and operational support across the Sunnyvale office to ensure smooth day-to-day operations
• Identify operational inefficiencies and proactively recommend process improvements
• Manage vendor relationships, including contract and price negotiations with office vendors, service providers, and lease management
• Manage office-related invoices and billing, including tracking, processing, and follow-ups to ensure timely payments
• Coordinate employee travel arrangements and related logistics as needed
• Plan and execute internal and external events, including office celebrations, team activities, and conferences
• Support office security by enforcing safety procedures and managing visitor access through the reception area
• Ensure compliance with health and safety regulations, company policies, and internal protocols
• Maintain physical HIPAA compliance standards within the office environment
• Manage tenant-related activities, including service requests, vendor coordination, and ongoing communication
• Coordinate with the manager and support company property management operations as needed
• Manage and maintain company vehicles, including coordinating DMV registration, scheduling routine maintenance (e.g., oil changes), and ensuring compliance with all vehicle-related requirements
• Manage swag inventory and distribution, including tracking stock levels, coordinating employee pickup requests, and ordering replenishments as needed
• Oversee all company food orders, including weekly meals and catering for meetings, ensuring efficient planning and execution
• Perform additional administrative and operational duties as assigned

• Bachelor’s degree in Business Administration, Operations Management, or related field preferred
• 2+ years of experience in administrative or operations support roles
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and/or CRM/ERP systems
• Detail-oriented with strong problem-solving skills
• Ability to work independently and in a fast-paced environment
• Spanish or Mandarin speaking would be a Plus.
• Experience with project management tools like Jira is a Plus