Account Clerk

.
Job Posting Closes at 11:59PM on: 07/31/26 Division: Business and Finance Division Management Level: Individual Contributor Scheduled Weekly

Hours:

40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.
Description:

JOB DESCRIPTION

SUMMARY:

The Account Clerk serves a vulnerable population of clients by issuing the Electronic Benefits Transaction (EBT) card, petty cash and cash equivalents to eligible clients in a fast paced, high-volume environment within the Human Services Department. This role involves processing the activation of EBT cards, as well as troubleshooting various issues with our benefits systems to ensure clients have access to their needed assistance funds.

The Clerk serves a vital role in ensuring cards are processed and activated before reaching clients to provide the smoothest possible access to community assistance provided by the Jefferson County Government.

SCHEDULE:

This position operates in-person on a four-day work week, Monday through Thursday. Typically working 7:00-5:30 COMPENSATION:
Hiring Range: $20.73-$24.02 USD Hourly Compensation will be determined based on education, experience and skills. BENEFITS:
Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more. For more information,  for our Total Rewards summary. ESSENTIAL DUTIES:
The Account Clerk is responsible for: Preparing EBT cards for benefit eligible clients and troubleshoot any issuance problems Providing a high level of customer service including trauma informed care to clients Work with multiple computer systems such as Colorado Benefits Management System (CBMS), EBTEdge, Workday, and other internal programs Completing reconciliations of daily inventory reports Preparing receipts for over-the-counter cash payments Providing administrative support to Issuance, Collections, and Accounts Receivable Clerks.

Performing various routine financial support duties, utilizing standard office equipment, to include: making photocopies; performing data entry; sorting and distributing and preparing mail, faxing documents; processing email; typing; and word processing. Maintaining, processing, and updating various files and records, both electronically and in paper format Scanning, indexing, and filing documents alphabetically, numerically, or by other prescribed methods. Reviewing and processing cash receipts.

Preparing related spreadsheets and conducting required calculations and reconciliations. Other duties and responsibilities as assigned.

QUALIFICATIONS:

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
Minimum Qualifications: Education:
High School Diploma or equivalent

Experience:

Customer Service

* Note:

An equivalent combination of education and experience is acceptable.
Preferred knowledge, skills and abilities: Bilingual in Spanish preferred. Strong customer service skills. Cash handling. Ability to explore and troubleshoot issues. Good general computer skills. Inquisitive spirit. Comfort working with the public. Ability to resolve customer concerns.
Additional Job Information: A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle within 30-days of hire or beginning to serve as an intern or volunteer. Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references for all positions. Accommodations…