Scheduling and Operations Coordinator

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus.

Remote work arrangements are limited in accordance with University policy.

$19.38 - $28.37

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

FLSA Status Non-exempt

Standard University business hours

• 8:30am – 5:00pm (academic year)
• 8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Full-time

The Scheduling & Operations Coordinator is a key member of the leadership team within Student Engagement.

Comprised of four functional units (Student Involvement and Leadership Development, Event and Technical Services, Greek Life, and Operations), Student Engagement serves the Syracuse University community as a resource and information network supporting Schine and Goldstein Student Centers, recognized student organizations (RSOs), including Greek Life organizations, non-academic events, and student development programs centered on leadership, connection, and community.

The Scheduling & Operations Coordinator administers 25

Live, the University’s scheduling and web viewer platform, and assists in overseeing the day-to-day administrative operations of the Operations unit within Student Engagement. The role also supports the planning, execution, and assessment of events and programs held in university facilities. The Scheduling & Operations Coordinator helps co-supervise student employees while on shift. The standard hours are Tuesday-Saturday 12:00pm-8:30pm during the academic year, and are subject to adjustment as required to support facility coverage and event staffing needs.

• Bachelor’s degree from accredited institution required.
• Two years’ related experience required, including staff supervision and facilitation of events. Three (3) years’ related experience preferred.
• A demonstrated commitment to fostering diversity, equity, and inclusion in the workplace.

• Experience working in a college/university environment, specifically in student activities, student union work, or similar.
• Excellent interpersonal communication skills and patience needed.
• Experience with handling high-profile, sensitive information and the ability to maintain confidential information and ability to interact with difficult publics.
• Excellent customer service skills are essential. Must have a high-level attention to detail and ability to manage multiple tasks simultaneously. Must be able to problem solve.
• Working knowledge/ability to work within Microsoft Word, Excel, and Microsoft PowerPoint and experience with 25
  
  Live or another comparable event scheduling system is preferred.

Scheduling Operations and University Events Management: Oversee scheduling process campus-wide and serve as the department’s subject-matter expert on the 25

Live scheduling system. Co-manage University-wide events and initiatives and coordinate the execution of large-scale academic and administrative events with the Associate Director of Operations. Assist in management of the fall and spring space allocation processes, including the Syracuse University Welcome allocation, and maintain the Student Engagement Calendar. Schedule recurring Calendar Meetings with campus partners, preparing the agenda and supporting materials, to align stakeholders and ensure smooth event execution.

Partner with University departments to build…