Recruitment Specialist

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus.

Remote work arrangements are limited in accordance with University policy.

Pay Range $62,400 - $70,000

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

FLSA Status Exempt

Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time

The Recruitment Specialist for Falk College supports strategic enrollment efforts for undergraduate and graduate programs and serves as a key resource for prospective students and families. This role helps ensure a responsive admissions experience by managing communications, coordinating recruitment activities, supporting data reporting, and conducting information sessions that promote Falk’s academic offerings. The position works closely with the admissions team and campus partners to streamline processes, maintain accurate records, and support outreach initiatives.
The ideal candidate is proactive, detail oriented, able to manage multiple priorities, maintain confidentiality, and communicate effectively with diverse audiences. The role also supports continuous improvement efforts to enhance admissions operations, student engagement, and recruitment strategy. Responsibilities include serving as a first point of contact for inquiries; sharing program information; guiding applicants through the admissions process; coordinating recruitment events and information sessions (in person and online);

managing reports from university recruitment systems; using Slate for application tracking and communications; collaborating with campus partners; and handling sensitive student information with discretion.
This position is part of a bargaining unit and is represented by the union SEIU , Local 200

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• 3+ years of experience working in a service-oriented position in a collegiate or university environment.
• Excellent computer skills (Microsoft Office, inclusive of Word, Excel, PowerPoint).
• Experience with Slate or similar CRM to track student contacts and provide outreach.

• Strong organizational, interpersonal, detail orientation and excellent written and oral communication skills.
• Initiative, independent decision-making, and sound problem-solving ability.
• Comfortable working in a fast-paced and busy environment.
• High level of professionalism, diplomacy and customer service skills.
• Must have a collaborative nature and proven ability to work as part of a team.
• The ability to positively interact with all levels of students, faculty, and staff.
• Ability to work collaboratively as well as autonomously.
• Maintain confidentiality and handle sensitive information/data appropriately.

• Frontline support for prospective students and families.
• Acting as the initial point of contact, the specialist provides accurate and timely information via phone, email, and in-person interactions. They guide individuals through the application process and represent Falk College with professionalism, empathy, and attention to detail.
• Recruitment and event coordination. The specialist plans and executes both in-person and virtual events, manages logistics and communications, and conducts information sessions to promote Falk’s academic programs. These efforts are designed to showcase the college’s strengths and…