Operations Assistant

Behind every great deal at ALDI are people working to bring it all together. Our team of administrative professionals tackle the ins and outs of running a well-oiled business as they collaborate and support the operations of our National Services & divisional offices. And that helps our network of stores and warehouses run smoothly. Ready to join a team dedicated to making the ALDI Difference?

Position Type:
Full-Time

Starting Wage: $26.00 per hour

Wage Increases:
Year 2 - $26.75 | Year 3 - $27.75

Work Location:

South Windsor, CT

This role is eligible to participate in ALDI's Hybrid Work Program, which allows remote work up to 2 days per week (i.e., work remotely up to 2 days per week; work in-office at least 3 days per week)

Duties and Responsibilities:

Must be able to perform duties with or without reasonable accommodation.

* Communicates relevant information on behalf of Director Operations and District Managers to leadership, peers and store personnel, allowing them to fulfill their job duties.

* Communicates relevant tasks to store personnel and completes any required follow-up process.

* Creates reports as required to provide information for management decision-making.

* Promptly processes and works to resolve operational customer complaints.

* Provides administrative and general office support to the Director Operations, District Managers, store personnel and other divisional management.

* Assists in ordering store office supplies, uniforms, and store equipment as directed.

* Maintains an efficient and well-organized filing system for the department and ensures items are archived and disposed of per company guidelines.

* Works proactively to identify, investigate, and report irregularities within designated area of responsibility.

* Conducts training and cross training of knowledge and expertise within area of responsibility.

* Acts as back up assistant, as designated by the leader, to ensure proper coverage of necessary responsibilities.

* Interacts cooperatively with ALDI personnel, external suppliers and service companies to exchange information and maintain a successful partnership.

* Job responsibilities include possible access to HIPAA-protected health information; as such, employee must comply with HIPAA Privacy and Security requirements and policies.

* Collaborates with team members and communicates relevant information to direct leader.

* Upholds the security and confidentiality of documents and data within area of responsibility.

* Other duties as assigned.

Job-specific

Competencies:

Knowledge/Skills/Abilities

* Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.

* Gives attention to detail and follows instruction.

* Ability to stay organized and multi-task efficiently.

* Ability to work both independently and within a team environment.

* Establishes goals and works toward achievement.

* Effective time management; maximizes productivity.

* Proficient in Microsoft Office Suite.

* Ability to interpret and apply company policies and procedures.

* Excellent verbal and written communication skills.

* Analyzes and interprets data.

* Provides prompt and courteous customer service.

* Proficiency in typing and data entry.

* Develops and maintains positive relationships with internal and external parties.

* Displays expense and cost control in decision-making.

Education and Experience:

* High School Diploma / GED required.

* A minimum of 1 year of relevant experience required.

* Or, a combination of education and experience providing equivalent knowledge.

* Associate's Degree in Business or related field preferred.

Physical Requirements:

* Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.

* Regularly required to sit, reach, grasp, stand and move from one area to another.

* Constantly and repeatedly use keyboard/mouse.

* Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Travel:

* Minimal travel required as needed for job related duties such as training, project work and administrative tasks.