Assistant, Merchandising

HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world’s most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust.

We are seeking a highly organized and proactive Assistant, Merchandising to support the day-to-day operations of the Merchandising team, while also playing an active role in cross-functional coordination and business execution. This role sits at the center of a fast-moving, creative, and highly confidential environment and requires someone who can operate as a true right hand by anticipating needs, managing priorities, and enabling the team to focus on organizational transition, team design, and growth.

The ideal candidate has extensive experience supporting executive teams in music, entertainment, or adjacent creative industries and thrives in a high-volume, high-judgment role where no two days look the same.

In this role, the Assistant Merchandising will serve as a key point of coordination across leadership, internal teams, and global partners, ensuring that the team’s priorities, meetings, and business initiatives are executed smoothly and on time.

This is a full-time, hybrid role based in our Santa Monica office, with in-person collaboration 3 days per week and remote work 2 days per week. Candidates must be based in or willing to relocate to the greater Los Angeles area at their own expense prior to their start date — we are not offering relocation assistance for this role, though it may be considered on a case-by-case basis for select candidates.

• Provide high-level administrative and operational support to the exec, acting as a trusted partner and gatekeeper while anticipating needs, managing priorities, and adapting to shifting demands
• Own complex, high-volume calendar management and meeting coordination across internal leadership, artists, managers, and external partners
• Serve as the primary point of contact for internal and external inquiries on behalf of the exec, representing the Executive and the company with professionalism, sound judgment, and strong follow-through
• Serve as a central point of coordination for internal communications with Nashville team and shared services across HYBE America
• Coordinate domestic and international travel, including itineraries, visas, accommodations, and on-the-ground logistics
• Plan and administer meetings, offsites, and events, ensuring seamless logistics and budget discipline.
• Manage meeting preparation, agendas, briefing materials, and follow-ups to ensure timely execution of decisions and action items
• Manage the Executive’s email correspondence, track action items, and ensure priorities and deliverables move forward smoothly and on time
• Handle highly sensitive and confidential information with discretion and professionalism at all times
• Coordinate office and audio setup needs in partnership with internal teams and vendors, supporting day-to-day workflow and on-site functionality
• Partner closely with cross-functional teams across the business to support priorities and artist-related workflows
• Track key initiatives, decisions, and deliverables across projects and support special projects, strategic initiatives, and ad hoc requests as needed
• Process expenses, invoices, and approvals accurately and in a timely manner, maintaining organized digital and physical records
• Bring a collaborative, team-oriented, and positive attitude to a fast-paced, high-expectation environment

• 2–3+ years of experience in an Executive Assistant, Coordinator, or administrative role
• Prior experience in the music, entertainment, or media industries strongly preferred
• Proven ability to manage multiple projects and competing priorities with minimal supervision
• Highly professional with excellent judgment, discretion, and integrity
• Ability to thrive in a dynamic, fast-paced environment with frequently shifting priorities
• Proactive and anticipatory approach to work, with a strong sense of ownership
• Exceptiona…