Administrative Assistant

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Home office stipend
• Opportunity for advancement
• Paid time off

Wu Pediatrics is looking for a friendly and organized Administrative Assistant to join our dedicated team in Temple City, CA. This is a wonderful opportunity to play a vital role in supporting a pediatric practice that puts children's health and family experience first. If you thrive in a fast-paced medical environment and love making a difference, we want to hear from you!

• Greet and check in patients and families at the front desk with a warm, welcoming attitude
• Schedule, confirm, and manage patient appointments using practice management software
• Answer and route incoming phone calls, voicemails, and patient inquiries in a timely manner
• Verify patient insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient records and medical documentation (EMR/EHR)
• Coordinate referrals, prior authorizations, and correspondence with specialists
• Support clinical staff with general administrative and clerical tasks as needed

• 1+ year of administrative or front desk experience, preferably in a medical or pediatric setting
• Familiarity with EMR/EHR systems and medical office software
• Knowledge of health insurance, billing basics, and insurance verification processes
• Strong communication skills with a compassionate, patient-facing demeanor
• Bilingual (English/Spanish or English/Mandarin) a plus
• Highly organized, detail-oriented, and able to multitask in a busy environment
• High school diploma or equivalent required; medical administrative certification a plus

Wu Pediatrics is a trusted pediatric practice serving families in the Temple City, CA community, committed to providing compassionate, high-quality healthcare for children of all ages. Our patients and their families love us for our attentive care, welcoming atmosphere, and dedication to their little ones' well‑being. We are proud to have built a supportive team environment where every staff member is valued and empowered to make a real impact.

This is a remote position.