Client Service Associate

• Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor.
• Prepare and summarize client meetings by scheduling and confirming meetings, entering data into contact manager, building the agenda and summary of meetings, escorting clients to advisor meetings and providing vital follow-up.
• Ensure new business paperwork is submitted efficiently which includes preparation of forms and documentation for submission to home office, acquisition of appropriate signatures, tracking of new insurance applications and coordination of rollovers.
• Coordinate marketing events which include organizing the event, contacting vendors, finalizing event details, crafting marketing compliance documentation and managing event marketing reimbursement.
• Provide general administrative duties such as answering the advisor's phone, processing expense management reports, preparing routine client correspondence, supporting closes, setting up client documents, and new business correspondence and alerts.

• Associate (2-year) degree or equivalent
• 3-5 years relevant experience required
• Experience working in a client service environment
• Detail-oriented, strong math, and analytical skills
• Good organization and time management skills
• Able to manage multiple priorities and prioritize effectively
• Able to independently work with minimal direct supervision
• Able to communicate with all levels within the organization
• Process oriented and can work with a team
• Strong computer and software skills

Demonstrates expertise in client service, financial planning, and investment research while effectively managing administrative tasks and coordinating marketing events. Strong organizational, analytical, and communication skills are essential for success in this role.

• Client Service Experience
• Financial Planning Preparation
• Investment Research
• Event Coordination
• Detail-Oriented

• Financial Planning
• Investment Research
• Data Entry
• Document Preparation
• Expense Management
• Client Correspondence
• Marketing Compliance
• New Business Processing
• Analytical Skills
• Mathematical Skills

• Organization
• Time Management
• Communication
• Team Collaboration
• Independence

• Associate Degree

• Client Meetings
• New Business Paperwork
• Insurance Applications
• Marketing Events
• Vendor Coordination

• Contact Manager Software
• Expense Management Software