Community Engagement Intern

Intern, Member Engagement Team

Merit’s mission is to advance a future of digital opportunity with abundant network connectivity that enriches research, learning, and vitality for people across Michigan and around the world. We pursue this mission by operating an open, trusted, high-performing network and by sharing knowledge that builds capacity to connect.

Merit’s Community Engagement Managers and Member Success Associates serve as the primary liaison for Merit Member organizations. Our team mission is to help Merit Members reach their strategic objectives by effectively extending the resources of their own organizations. Our team is dedicated to ensuring Member success by offering exceptional service support and collaborating with Merit Operations and leadership to prioritize the Member experience and the value Merit delivers to its Members.

As an intern within the Member Engagement team, your work will contribute to a positive Member experience.

• Summarize member initiatives by scanning member websites, entering data into Google Notebook and sharing a spreadsheet of Notebook links with the team.
• Pull USF data, map sites using ArcGIS, and send all information to designated team members as directed by the E-rate Coordinator.
• Community Engagement projects as assigned.

• Coursework or interest in business, communications, or marketing
• Passion for collecting and organizing data and assets
• Strong writing and verbal skills required
• Ability to review, plan, and carry out projects as defined
• Comfortable working with and communicating with a variety of people
• Community organization or volunteerism

• Research and analytics
• Collaboration and communication
• Project management
• Process improvement
• Quality control
• Attention to detail

Position Type/Expected Hours of Work

This is a hybrid work opportunity. You will work an average of 10 hours per week within a schedule established in alignment with team needs and your availability. Working hours may take place within Monday-Friday between 8am-4:30pm. It is preferred that you report in-person on Wednesdays (hours are flexible) to Merit's office location at:

880 Technology Drive, Suite B

Ann Arbor, MI 48108

This position is intended to be a longer-term internship opportunity. The duration of the internship will be reviewed annually, with continuation based on organizational needs and your availability.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.