Processing Clerk

Summary

The Processing Clerk plays a vital role in handling the intake and review of all incoming referrals. The role requires meticulous attention to detail to audit files, maintain accurate records, and properly complete data entry as needed. The role also requires the preparation and execution of documents.

• Maintain and audit files to ensure they are in timeline compliance.
• Review and update internal system and client systems.
• Manage file holds and status escalations.
• Audit and enter data.
• May perform other duties as assigned to support department goals.
• May occasionally work extended hours based on operational needs.

• Proficient in Microsoft Office:
  Word, Excel, and Outlook.
• Excellent organization and communication skills.
• Ability to work both independently as well as on a team.

• High school diploma or equivalent.
• Proficient in Microsoft Office:
  Word, Excel, and Outlook.
• Strong organization skills and attention to detail.

The work week is typically Monday through Friday, with business hours from 8:00 AM to 5:00 PM. Employees are required to be onsite 2–3 days per week following a 90‑day training period and upon management approval.

$16.00 to $19.00 per hour, depending on qualifications, experience, and other factors.

Full‑time employees become eligible for benefits after a 30‑day waiting period. Benefit offerings include medical, dental, vision, life, AD&D, EAP, STD, and LTD. Additional benefits include parental leave for both primary and non‑primary caregivers, voluntary income protection benefits such as supplemental life, accident, critical illness, and short and long‑term care insurance, and a 401(k) retirement plan with a company match. Part‑time employees may have access to some of these benefits on a pro‑rated basis.

The company also offers a robust wellness program, PTO, remote work, and flexible schedules where available.

Employee must ensure the security and confidentiality of all sensitive information, preventing any harm or inconvenience to customers, employees, or the company.

Corporate office environment with a professional setting, quiet to moderate noise level. Employees may work in individual or shared work spaces with standard office equipment. Occasional meetings and collaborative discussions may affect noise levels.

Quality Loan Service Corp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Qualified applicants with a criminal history will be considered under the San Diego County Fair Chance Ordinance, the California Fair Chance Act, and other applicable state or local laws. You are not required to disclose your criminal history or participate in a background check until a conditional job offer is made.

All candidates who accept a job offer will undergo an E‑Verify process to verify employment eligibility in the United States.

Applications will be accepted until August 1, 2026.