Caseflow Coordinator

About Us

DO YOUR CAREER JUSTICE! Each and every day, North Carolina's courts help provide safety for our communities, prosperity for our economy, and protection for the rights, liberties, and freedoms that sit at the foundation of our state and federal constitutions. Consider an exciting and rewarding career with us and join the more than 7,000 elected officials and employees who make up our workforce and help us ensure that justice is administrated without favor, denial, or delay.

Salary Range: $48,651.00 - $57,638.00

The Trial Court Administrator's Office, 26th Judicial District, serving Mecklenburg County, seeks a qualified candidate to provide support to the Caseflow Management Administrator and to serve as one of the Caseflow Coordinators. Knowledge

Skills and Abilities

/Management Preferences

• Conduct scheduling conferences for multiple Superior Court felony teams with large caseload volumes.
• Schedule hearings for Superior Court criminal cases.
• Complete administrative and general office tasks in a fast-paced work environment.
• Timely perform required data entry of case events.
• Assist with the tracking of cases outside of the courtroom.
• Serve as back-up to other Caseflow Coordinators in criminal and civil matters.
• Schedule hearings in other case types, when requested.
• Respond to scheduling and general, court-related inquiries.
• Serve as a liaison to the public, local bar, and other court officials.
• Compile data and produce statistical reports.
• Any special project work as assigned.

This position reports to the Caseflow Manager. Work hours are 8:00 AM - 5:00 PM, Monday - Friday. Alternate work arrangements, including remote work, are available.

Knowledge of: court system and legal office practices and procedures. Skills in: case management; organization; entering data quickly and with accuracy; and Microsoft Word, Excel, and Outlook.

Ability to: explain office and court procedures, and regulations to the public; analyze and interpret facts or program information to make necessary decisions with accuracy; work independently in administering or coordinating special court programs; accurately spell and apply proper grammar; work well with others; speak and understand a language other than English; and organize and complete work by specific deadlines.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

• Graduation from a four-year college or university with a degree in a human services field such as psychology, social work, sociology, counseling, or criminal justice and one (1) year of experience in a human services field or the court system;
• an associate’s degree in a human services field plus three (3) years of equivalent experience;
• an equivalent combination of training and experience.

Management prefers applicants with a four-year degree from an accredited college or university in criminal justice, political science, English or a human services field and paralegal certification from an ABA approved program. Applicants with an equivalent combination of training and experience may be considered, but the four-year degree is strongly desired. Knowledge of court procedures and legal terminology is beneficial. Case management experience is preferred.

Desired skills:

• excellent time management, organization, and attention to detail;
• effective critical thinking and problem solving;
• strong customer service, interpersonal, and oral and written communication skills;
• and at least an intermediate skill level with Microsoft Word, Excel and Outlook.

Desired abilities:

• efficiently multi-task, work independently;
• display initiative;
• contribute and participate as a team player;
• and establish positive working relationships with courthouse staff, paralegals, attorneys and judges.

The State of North Carolina is an Equal Employment Opportunity Employer…