Intake Coordinator - Home Health & Hospice

About the Role

As an Intake Coordinator at CareM Support, you are the front door to care — the first connection in a patient’s journey. In this role, you’ll coordinate referrals and admissions with precision and urgency, helping ensure patients are onboarded smoothly into home‑based services.

This is a fast‑paced, high‑impact position where your ability to communicate clearly, stay organized, and manage competing priorities directly supports patient care. You’ll work alongside a strong, collaborative team that relies on each other to get important work done well — and done right.

At CareM, our mission is simple:
to bring out the courage in others. That includes the patients we serve — and the people we work beside every day.

• Receive and process patient referrals via phone, fax, email, and in‑person communication
• Verify insurance benefits and communicate eligibility clearly to internal teams and referral sources
• Enter and maintain accurate patient data in EMR systems
• Coordinate start‑of‑care details, including patient outreach and physician verification
• Track documentation and follow up with internal teams to ensure timely completion
• Collaborate with clinical, billing, and operations teams to support seamless patient onboarding

• 1–2+ years of experience in healthcare intake, admissions, scheduling, or a related role (preferred)
• Strong communication skills — clear, professional, and responsive
• High attention to detail, especially with data entry and documentation accuracy
• Ability to manage multiple priorities in a fast‑paced environment without losing focus
• Basic understanding of insurance verification and healthcare workflows
• A calm, steady presence — someone who can stay organized and composed under pressure

CareM Support is the operational backbone for a network of healthcare providers — supporting everything from patient intake to billing and authorizations. You’re not just doing administrative work — you’re helping care happen.

Here, you’ll find:

• A strong, team‑first environment where people support each other and share responsibility
• A fast‑paced setting that keeps you engaged and challenged
• Growth opportunities within a mission‑driven healthcare organization
• A culture grounded in trust, collaboration, and accountability
• The chance to be part of something bigger — a system designed to deliver better care, together