Senior Registrar Coordinator

Title: Senior Registrar Coordinator

Employee Classification: Sr Registrar Coordinator

Campus: University of North Texas

Division: UNT-Enrollment Management

Sub Division-Department: UNT-Registrar

Department: UNT-Registrar-165001

Job Location: Denton

Salary: $47,232.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

The Registrar's Office provides support services to students, faculty, staff and other constituents in the areas of academic advising support programs, course scheduling, enrollment, degree verification, transfer articulation, test credit, athletic certification and maintenance of student academic records, as well as handles state and federal reporting. We recognize our responsibility to foster an open, welcoming environment where students, faculty, and staff of all backgrounds can collaboratively learn, work, and serve.

The university has a generous benefits, leave and perks package that includes flexible hours and remote work arrangements, tuition scholarships for employee and immediate family, and recreational resources and activities. UNT is located in Denton, Texas, a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth, about 40 miles away.

UNT's proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences.

This position is responsible for the day to day management of Records and Registration overseeing customer service and processes related to the accuracy integrity of academic and student records and corresponding systems to support enrollment and retention. Serves as an escalation resource for problem resolution. Work is performed within various student platforms and information systems, ensuring upgrades, maintenance and continuity. This role requires direct interaction with students, former students, faculty, and staff, to handle a variety of inquiries, often requiring diplomacy, critical thinking and problem resolution.

Responsible for developing training and ensuring compliance with a range of institutional, state, and federal regulations.

This position requires a detail driven critical thinker who thrives in a fast-paced environment, is technically proficient in various software platforms and understands interdependencies. This role requires discernment and problem-solving to review escalations and complex and collaborative processes. Promotes and generates collaboration across teams to achieve a collective outcome. Creates a unified team that get results optimizing outcomes and impact that directly affects enrollment and retention.

Bachelor's degree and three year of related experience or any equivalent combination of education, training, and experience.

• Skill in the use of standard office equipment and software.
• Ability to effectively use computer and information technology.
• Skill in using computer applications including word processing software or ability to quickly assimilate.
• Knowledge of principles and processes for providing high-quality customer service.
• Skill in telephone etiquette and courteous communication with public, verbally and in writing, evaluating information and address identified issues.
• Ability to work in a collaborative results-oriented environment.
• Ability to consistently exercise initiative, tact, diplomacy, and professionalism.
• Knowledge…