Operations Administrative Assistant

CASE is looking for a dependable, highly organized Administrative & Operations Assistant to support our Owner, Director of Operations, and management team. This is a hands‑on role for someone who enjoys keeping people organized, communicating with clients and employees, managing schedules, and making sure important details do not get missed.

One of the primary responsibilities will be coordinating the daily schedule for approximately 8‑10 employees including engineers, inspectors, and technicians. You will also help manage leadership calendars and email, answer phones, assist with project setup, organize files, communicate with clients, and provide basic laboratory sample support after training.

• Help manage the Owner's email, calendar, appointments, and follow‑up items.
• Provide daily administrative support to the Director of Operations and management team.
• Coordinate scheduling for approximately 8‑10 inspectors and technicians.
• Communicate assignments and schedule changes to field staff and management.
• Answer phones and professionally handle or route incoming requests.
• Communicate with clients regarding scheduling, projects, documents, and routine questions.
• Assist with onboarding new projects and organizing project files and documentation.
• Maintain organized digital and physical records.
• Schedule meetings and help track deadlines and outstanding action items.
• With training, receive and log incoming samples and initiate the sample process so laboratory technicians can efficiently perform testing.
• Help keep samples, documentation, and laboratory workflow organized.
• Make routine bank deposits and assist with basic office and accounting‑related administrative tasks.
• Assist with office supplies, vendors, deliveries, and general office organization.
• Take initiative to identify and complete useful administrative work during slower periods.

• Highly organized and dependable.
• Comfortable managing multiple schedules and changing priorities.
• Professional and confident communicating by phone and email.
• Detail-oriented with strong follow‑through.
• Strong Microsoft Office skills, including Outlook, Word, and Excel, and comfort working with shared digital files.
• Able to learn new systems and follow established procedures.
• Able to work independently and take initiative.
• Comfortable supporting multiple managers and employees.
• Trustworthy with confidential company and client information.

Previous administrative, scheduling, customer service, office coordination, or project support experience is preferred.

Full‑time

Hybrid; in‑office and remote work based on operational needs

$24‑$28 per hour, depending on experience and qualifications

Health insurance; paid time off and holidays; retirement plan; professional development, subject to plan terms and eligibility

This position is a good fit for someone who likes being the person who keeps things organized behind the scenes. You will work closely with company leadership while also communicating regularly with employees and clients. We are looking for someone who can see what needs to be done, take ownership of it, and help keep the team organized without needing constant direction.

CASE is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs without regard to any status protected by applicable law.