IT Administrative Support - Part Time

We are seeking a reliable, detail-oriented Part‑Time IT Administrative Support professional to join our mission-driven non‑profit organization. This role is ideal for someone who thrives in a collaborative environment, is passionate about supporting a meaningful cause, and possesses strong IT and administrative skills. You will play a key role in ensuring the smooth operation of our technology and administrative processes, supporting both staff and stakeholders.

• Provide day-to-day administrative and IT support to staff, including troubleshooting basic technology issues, setting up equipment, and maintaining office hardware and software.
• Manage and update databases, maintain accurate records, and ensure proper documentation of IT assets and user accounts
• Assist with scheduling, coordinating virtual meetings, and supporting remote work technologies (e.g., videoconferencing, shared drives)
• Draft, proofread, and distribute internal support documents and reports, ensuring clarity and accuracy
• Support onboarding of new staff with IT setup and orientation.
• Assist with data entry, general office tasks, and special projects as assigned
• Help maintain compliance with organizational policies regarding data security and privacy.
• Demonstrate a positive and encouraging approach in team interactions.
• Approach challenges with optimism and a willingness to help others succeed.

• Experience in administrative support, with preference for non-profit or IT-related roles
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Basic understanding of IT troubleshooting (hardware/software), user account management, and office technology.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks and priorities effectively
• Excellent verbal and written communication skills, with a customer service mindset
• Ability to work independently and collaboratively in a remote or hybrid team environment

• Experience with donor, membership, or project management databases.
• Familiarity with remote meeting platforms (Zoom, Teams) and document management systems (SharePoint).
• Previous experience supporting IT in a non-profit setting.
• Part-time: 20-25 hours per week in-office, with flexible timing.
• Reports to:
  
  Director of IT & Business Processes