Client Service Associate

• Assist advisor in servicing clients, including preparing financial plans, conducting investment research, and completing trades and transactions
• Prepare and summarize client meetings by scheduling and confirming meetings, entering data into contact manager, creating agendas and meeting summaries, escorting clients to advisors, and providing follow-up
• Prepare and ensure new business paperwork is submitted in good order, including forms, signatures, home-office documentation, insurance applications, and rollovers
• Prepare and coordinate marketing events, including marketing compliance documentation and event marketing reimbursement
• Provide general administrative duties, including answering the advisor's phone, processing expense management reports, preparing client correspondence, supporting closes, setting up client files, and handling new business correspondence and alerts
• Provide branch reception and administrative support as needed

• Associate (2-year) degree or equivalent
• 3-5 years relevant experience required
• Experience working in a client service environment
• Detail orientated, strong math, and analytical skills
• Good organization and time management skills
• Able to manage multiple priorities and prioritize effectively
• Able to independently work with minimal supervision
• Able to communicate with all levels within the organization
• Process oriented and able to work with a team
• Strong computer and software skills
• Applicants must have valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States

Demonstrates strong client service skills with a focus on financial planning, investment research, and administrative support. Proficient in managing multiple priorities while ensuring compliance and effective communication within the organization.

• Client Service Experience
• Financial Planning Preparation
• Analytical Skills
• Organizational Skills
• Time Management

• Financial Planning
• Investment Research
• Data Entry
• Expense Management
• Marketing Coordination
• Document Preparation
• Transaction Processing
• Client Correspondence
• Meeting Summarization
• Compliance Documentation

• Detail Oriented
• Effective Communication
• Team Collaboration
• Independent Work
• Prioritization

• Client Service Environment
• Administrative Support
• Marketing Events
• New Business Paperwork
• Work Authorization

• Contact Manager Software
• Office Software
• Expense Management Tools