Office Manager

$34/hr ($70,720) plus Benefits (Health/Vision/Dental Insurance & IRA Retirement fund contribution)

Full Time: M-F, 9am - 5pm

RESIDENTIAL OFFICE: Our thriving tile installation business has been around since 1999. Our wonderful Office Manager is retiring and we are seeking a long-term full-time Office Manager. Current Office Manager and owners will help with hands-on training. Our office has a separate entrance and parking, and is attached to our N Bethesda residence. This job is for someone who wants a casual and residential office setting.

This job involves lots of time alone in office or with 1-2 others.

Answer phones and emails

Track jobs, purchase orders, change orders, clients requests, and other correspondence

Write emails, type estimates, send invoices through Jobtread software

Read through bidding info and print relevant info and scaled plans for bidding projects

Assist with estimating/bidding, calculating order quantities for jobs

Get price quotes from vendors for materials

Manage and optimize functionality of office

Communicate with team to ensure you are happy, inspired, and feel supported at work

Assist owners with all business (and occasionally personal) organization and scheduling

Optional - Expand on creative projects that resonate with you - (i.e. new marketing ideas, updating website, social media, etc.)

Share your input to develop new and maintain current office standards

Maintain confidentiality of company info and client info (some high-profile)

Receive packages and deliveries during work hours

Represent company as true professional

Maximize productivity of office

Stellar work attendance record. You are the lifeline of our office.

Minimum 3 consecutive years at one company or for one employer/individual (We want someone who sticks around!)

Proficiency in QBO (or strong computer background and ability to learn quickly)

Prior office experience

Attention to detail & strong ability to check for errors

Construction industry experience preferred (for estimating jobs)

Strong basic math skills to calculate or check square footages

Excellent written and verbal communication skills

Responsibility and capability of managing office, work flow, people

Ability to diffuse potentially difficult situations when needed

Eagerness to follow instruction

Openness to receive assistance when needed

Respectfulness for others including colleagues, clients, etc...

Patience and composure when multitasking

Honesty and Integrity

Calm and stable demeanor

Eagerness to learn quickly, take initiative, and work under minimal supervision

Clean record to pass background check

Excellent health/vision/dental insurance & HSA

Company retirement fund IRA contribution

Paid Major Federal Holidays - office closes

Two weeks paid vacation annually (accumulated over first year)

Comfortable work environment with lots of natural light

Opportunity to take walks during day (we value wellbeing)

Casual dress code

Opportunity to become integral part of businesses and expand scope of position

This is an in-person full time position.

We know you have to be happy to excel at your job. Please only apply if you feel this is the position and environment in which you will excel and be comfortable and inspired to come to work each day. We are searching for someone who loves being busy, wants to work, talk, problem-solve, manage, multitask, learn a lot, and stick around for many years.

You need to want to be in a home office, often on your own. You will use your brain and your people skills here. This is a small private office, and requires someone able to work with minimal supervision who has an excellent attendance record because this position is vital to office function. Your wellbeing is important to us, and we are searching for someone who will thrive and enjoy working here in our family business.

You will be very busy much of the day, and we value your wellbeing. We encourage taking a walk in this beautiful neighborhood during the day. Even if you eat lunch in the office, take time to reset when needed. We offer excellent health, vision, dental insurance, and a bright and sunny, light-filled office. We believe in open communication and building up your skills so you can be confident and competent s position entails lots of human interaction like talking or emailing with clients, vendors, staff, and tradespeople throughout the day, although you may often be alone in the office or unsupervised.

You will be responsible…