Office Coordinator

Responsible for administrative support for corporate office of projects and day-to-day activities, both clerical and administrative. Responsible for answering telephones, recording messages and following up as appropriate in a professional manner.

• Demonstrates behaviors and attitudes consistent with the Resident First philosophy and Core Values. Demonstrates, maintains and upholds expectations set forth in the organizational Code of Conduct. Upholds professional standards and professional codes of conduct (as applicable to the role); holds self and others accountable as appropriate.
• Accomplishes individual and team goals and objectives. Seeks to clarify information when not clear. Applies strong attention to detail and maintains continuous quality and accuracy. Displays excellent organizational skills and is able to manage multiple tasks, prioritize and meet deadlines.
• Communicates effectively and respectfully, both verbally and in writing, with residents and resident families, internal and external customers, vendors, co-workers and directors. Contributes to building positive working relationships through effective teamwork efforts. Communicates with a focus on achieving goals, continuous learning and improvement. Proactively shares information with others balancing confidentiality, sensitivity and transparency.
• Consistently demonstrates commitment to resident first care and customer service excellence in all interactions with residents and resident families, internal and external customers by responding in a timely, professional and effective manner.
• Promotes workplace safety through safe behaviors and by identifying potential risks, addressing them whenever possible and communicating those risks to appropriate individuals and/or supervisor.
• Follows all guidelines outlining standards of personal appearance, attendance and punctuality.

• Responsible for answering, screening and re-directing phone calls to appropriate personnel.
• Greets visitors and assist as necessary.
• Performing a wide variety of administrative duties, including copying, faxing, filing and word processing, scanning, preparing correspondence, assistance with mass mailings and distribution of documents and mail.
• Maintaining and updating various contact and distribution lists for the home office and communities.
• Maintaining schedules for conferences, community spaces, and other appointments.
• Maintaining inventory of kitchen and office supplies/equipment, calling for service when necessary.
• Preparing coffee each morning and setup of conference room areas as needed for meetings.
• Maintaining the upkeep of the reception area, kitchen (wiping counters, restocking utensils, etc.), and conference rooms.
• Reconcile and code expenses.
• Updating, posting, and distributing company policies as needed.
• Maintaining all projects moving forward and on time.
• Monday and Friday remote work days – assisting with other projects and tasks for the Operations department as needed.
• Other duties as assigned.

• 1-2 years of administrative experience in a corporate environment (preferred).
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks effectively, while handling frequent interruptions.
• Excellent interpersonal skills and professionalism.
• Professional level communication skills.
• Ability to maintain confidentiality.
• The ability to meet deadlines, multi‑task, and manage multiple projects is a must.
• The ability to work independently and advanced critical thinking skills required.
• Punctual and able to work after hours and on weekends as needed for special projects on a limited basis.