Clerical Supervisor Job Erie Pennsylvania USA,Administrative/Clerical

Position: Clerical Supervisor 2

THE POSITION

Do you want a leadership role where your decisions help support essential services for Pennsylvania residents? As a Clerical Supervisor 2 with the Bureau of Health Statistics and Registries, you will lead important clerical work that keeps vital records accurate and accessible. This position provides opportunities to mentor staff, oversee detailed processes, and support consistent service delivery. It is ideal for someone who values structure, clear communication, and contributing to public service.

Bring your motivation and attention to detail to a role with meaningful, statewide impact!

DESCRIPTION OF WORK

Amendment Expertise:
Maintain knowledge of allowable birth amendments and manage exceptions based on laws and policies
Process Oversight:
Supervise filing, scanning, review, and approvals within all phases of the birth amendment process
System Coordination:
Use expertise in the electronic birth registry system to review requirements, test enhancements, and report issues
Quality Review:
Conduct random checks, assess accuracy of work, and provide constructive feedback to staff
Fraud Identification:
Analyze documents for potential fraud and determine when cases require referral to the fraud coordinator
Staff Supervision:
Assign work, set priorities, train employees, evaluate performance, and monitor productivity

Work Schedule and Additional Information:

Full-time employment, 37.5 hours per week
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
Telework:
You may have the opportunity to work from home (telework) part-time. The typical schedule for this position will include 3 on-site days per week. You may also be required to work onsite as dictated by operational and training needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will be required to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. This position requires a minimum of 2 weeks of mandatory on-site training.
Salary:

In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY Minimum Experience and Training Requirements:

One year as a Clerical Supervisor 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) ; or
One year as a Clerical Assistant 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) ; or
Two years as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) ; or
An equivalent combination of experience and training.

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

Veterans:

Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the…