Administrative Coordinator Associate

Description

Our client is looking for a part-time, contract Administrative Coordinator Associate to provide critical support to its Development Operations team during a leave of absence. This role is ideal for a detail-oriented administrative professional with strong data management skills who is comfortable working with donor databases, processing transactions, and providing exceptional donor support.

Location:

Hybrid (Pittsburgh, PA), Tuesday through Thursday onsite with the option of remote work on either Monday or Friday

Schedule:

30 hours per week

Duration:
October 2026 through January/February 2027

Pay Rate: $23-27/hour

Parking:
Free onsite parking

Attire:
Business casual

Responsibilities:

+ Maintain accurate donor and constituent records within the CRM system.

+ Perform data hygiene activities, including updating contact information, merging records, maintaining households, and correcting data discrepancies.

+ Process incoming donations and ensure accurate transaction entry and recordkeeping.

+ Support donor correspondence efforts, including printing, preparing, and mailing billing letters, tax acknowledgments, and other donor communications.

+ Monitor and respond to donor inquiries received through the donor services phone line and email inbox.

+ Assist donors with payment processing over the phone and provide follow-up communication as needed.

+ Log donor interactions and update records with relevant communication details.

+ Route donor requests and inquiries to appropriate team members when escalation is needed.

+ Support fundraising staff and Development Operations team members with administrative projects, reporting, mailings, tracking, and related tasks.

+ Review incoming mail and ensure donor-related information is properly documented and processed.

Requirements

Qualifications:

+ Minimum of 1 year of experience in administrative support, customer service, database management, fundraising operations, donor services, or a related field.

+ Experience maintaining records within a CRM, donor database, or similar business system.

+ Strong attention to detail and commitment to data accuracy.

+ Ability to handle confidential information with professionalism and discretion.

+ Comfortable speaking with donors over the phone and responding to inquiries in a professional, service-oriented manner.

+ Strong organizational and multitasking skills.

+ Proficiency with Microsoft Office, including Outlook, Excel, and Word.

+ Experience processing payments, donations, billing, or financial transactions is preferred.

Preferred Qualifications:

+

Experience with Microsoft Dynamics 365 strongly preferred.

+

Experience with Salesforce or other CRM platforms will also be considered.

+ Previous nonprofit, fundraising, donor services, or development operations experience is a plus.

+ Familiarity with pledge-based fundraising systems is preferred.

Key Attributes for Success:

+ Exceptional attention to detail

+ Strong data entry and database management skills

+ Customer-focused communication style

+ Ability to learn new systems quickly

+ Adaptability and willingness to support changing priorities

+ Strong follow-through and organizational skills

Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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