Administrative Coordinator Associate

Part-Time, Contract Administrative Coordinator Associate

Our client is looking for a part-time, contract Administrative Coordinator Associate to provide critical support to its Development Operations team during a leave of absence. This role is ideal for a detail-oriented administrative professional with strong data management skills who is comfortable working with donor databases, processing transactions, and providing exceptional donor support.

Location:

Hybrid (Pittsburgh, PA), Tuesday through Thursday onsite with the option of remote work on either Monday or Friday

Schedule:

30 hours per week

Duration:
October 2026 through January/February 2027

Pay Rate: $23-27/hour

Parking:
Free onsite parking

Attire:
Business casual

Responsibilities:

• Maintain accurate donor and constituent records within the CRM system.
• Perform data hygiene activities, including updating contact information, merging records, maintaining households, and correcting data discrepancies.
• Process incoming donations and ensure accurate transaction entry and recordkeeping.
• Support donor correspondence efforts, including printing, preparing, and mailing billing letters, tax acknowledgments, and other donor communications.
• Monitor and respond to donor inquiries received through the donor services phone line and email inbox.
• Assist donors with payment processing over the phone and provide follow-up communication as needed.
• Log donor interactions and update records with relevant communication details.
• Route donor requests and inquiries to appropriate team members when escalation is needed.
• Support fundraising staff and Development Operations team members with administrative projects, reporting, mailings, tracking, and related tasks.
• Review incoming mail and ensure donor-related information is properly documented and processed.