Facilities Associate - Remote

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* About the Role:

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* As a CBRE Facilities Associate, you will play a vital rolein supporting a team of Facilities Managers across seven client locations. Thisremote position serves as a key administrative partner, helping ensurefacilities operations run efficiently by managing work order activity, vendor coordination, and service delivery performance.

In this role, you will take ownership of the work order management process, including monitoring open requests, responding toinquiries, determining priority levels, tracking progress, facilitating timely resolution, and closing out work orders. You will also help ensure service level agreements (SLAs) are consistently met by maintaining accurate records and proactively following up on outstanding items.

Additionally, you will be responsible for creating purchase orders, verifying coding and pricing accuracy, and ensuring work is assigned tothe appropriate vendors. Your attention to detail, organizational skills, andability to coordinate across multiple stakeholders will be critical to the success of the team.

This job is part of the Facilities Management functional area, which focuses on supporting the day-to-day operations of client assetsand partnering with Facilities Managers, vendors, and clients to deliver exceptional service and operational excellence.

** What You'll Do:*
* + Serve     as a key support resource for a team of Facilities Managers across seven     client locations, ensuring timely and efficient execution of     facilities-related requests.

+ Manage     the full lifecycle of work orders, including intake, prioritization,     assignment, tracking, follow-up, and closure.

+ Monitor     open work orders and service requests to ensure compliance with     established service level agreements (SLAs), escalating issues as needed     to drive timely resolution.

+ Review     work order data and generate reports to track performance metrics,     identify trends, and communicate status updates to stakeholders.

+ Coordinate     with vendors, clients, and internal teams to ensure service requests are     completed accurately and efficiently.

+ Create     and manage purchase orders (POs), ensuring costs are accurate, properly     coded, and assigned to the appropriate vendor.

+ Review     vendor proposals, invoices, and supporting documentation for accuracy,     completeness, and compliance with established procedures.

+ Maintain     accurate facilities records, documentation, and system data within the     CMMS and other tracking tools.

+ Respond     to inquiries regarding work order status, vendor activity, and facilities     service requests, providing exceptional customer support.

+ Identify     process improvement opportunities and recommend solutions that enhance     efficiency, service delivery, and team performance.

+ Gather     and analyze data to resolve operational issues and support informed     decision-making.

+ Collaborate     with Facilities Managers and vendors to ensure consistent service delivery     and a positive client experience.

** What You'll Need:*
* + High     School Diploma or GED required. Associate or bachelor's degree preferred.

+ 3+     years of experience in facilities administration, facilities coordination,     work order management, or a related role.

+ Experience     using a Computerized Maintenance Management System (CMMS) to manage,     track, and report on work orders required.

+ Experience     creating and managing purchase orders within Coupa strongly preferred.

+ Strong     proficiency in Microsoft Office Suite, including Excel, Outlook, Word, and     Teams.

+ Demonstrated     ability to manage multiple priorities, maintain accurate records, and meet     established deadlines in a fast-paced environment.

+ Strong     organizational skills with exceptional attention to detail and a customer     service-oriented mindset.

+ Ability     to analyze data, track performance metrics, and identify opportunities to     improve operational efficiency.

+ Effective     written and verbal communication skills with the ability to collaborate     across teams and interact professionally with vendors and clients.

+ Ability     to evaluate and communicate complex or unusual issues in a clear, concise,     and logical manner.

+ Must be authorized to work in the United States without current or future sponsorship requirements.

** Why CBRE?*
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** Competitive Benefits:
** CBRE     offers a comprehensive benefits package including medical, dental, and     vision insurance, life…