Saunder's College of Business, Academic Admin​/Program Coord IV

Position Highlights This position provides support for a variety of administrative processes and projects for the Senior Associate Dean in the dean’s office. Primary responsibilities include: support of academic services and operations in the dean’s office, e.g., promotion & tenure, mid-tenure, faculty affairs, conflict of interest/training processes, accreditation, and college committee support. Serves as primary liaison for all academic operations/services with the provost's office.

In addition, provides assessment management and administrative support for accreditation and curriculum management processes. Demonstrates initiative and leadership in facilitating communication with different stakeholders, coordinating tasks, and operating within a team-based environment by willingly providing backup for other staff in the dean’s office, as needed. Must have proven strong data management skills including proficiency with Excel, and familiarity with data analytics platforms.

Hybrid Remote Work: in office 4 days per week; remote 1 day per week.

Essential Duties & Responsibilities Addresses both routine and complex, unanticipated issues and inquiries, ensuring timely resolution while maintaining compliance with department and university policies and procedures. Collaborates with internal and external stakeholders on confidential matters

Acts as a resource for interpreting practices, processes, and policies, providing clear guidance to others. Represents the department and program in communications with personnel at various levels, managing and safeguarding sensitive and critical information. Advises stakeholders on departmental policies and procedures

Assists in the preparation and dissemination of information regarding degree programs, course requirements, curriculum updates, and marketing collateral

Manages instructional support tasks such as coordinating course syllabi, administering course evaluations and exams, and responding to student inquiries

Provides student services support, including processing tuition waivers, course permits, graduation checks, and tracking student progress

Supports the scheduling of courses and assists with academic coordination, ensuring smooth course offerings and scheduling logistics

Contributes to student recruitment efforts and accreditation activities such as data analysis, teaching assistant coordination, exam management, and helps coordinate any associated outreach events

Assists faculty with grant proposal preparation, tracks grant budgets, and provides guidance on financial processes while responding to inquiries and ensuring policy compliance

Other duties as assigned

Knowledge, Skills, & Abilities Knowledge of office management, administrative procedures, and university operations to ensure effective workflow and coordination

Knowledge of office software and databases, including tools for scheduling, data analysis, and managing academic records

Knowledge of academic program structures, degree requirements, and course curricula to provide accurate information and support to students and faculty

Skill in managing and coordinating course schedules, ensuring smooth logistics and alignment with academic calendars

Skill in communication and customer service, providing clear and responsive support to students, faculty, and external partners

Skill in problem-solving, addressing inquiries, and resolving issues efficiently while maintaining a high level of customer service

Ability to coordinate multiple tasks and responsibilities simultaneously, ensuring deadlines are met and operations run smoothly

Ability to build positive working relationships with students, faculty, staff, and external partners, enhancing communication and collaboration

Ability to maintain accurate and…