Claims Payment Processor; Hybrid or Remote

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Date:
Aug 17, 2026

Location:

ALBUQUERQUE or remote, NM, US

Company: MAPFRE

Century Automotive Service Corporation, a Mapfre USA company , is growing—and we’re looking for a Claims Payment Processor to join our team either remotely or in a hybrid capacity based in Albuquerque, New Mexico .

Century is a leading provider of extended warranty programs and finance & insurance (F&I) products, partnering with specialized agencies and dealerships across the United States. If you’re passionate about the automotive industry and enjoy a fast-paced, customer-focused environment, this is an exciting opportunity to make an impact.

Work Schedule

Training Schedule (8-10 Weeks)

• Monday through Friday
• 7:30 AM - 4:30 PM MT

Regular Schedule (After Training)

• Monday through Friday
• 9:30 AM - 6:00 PM MT

What You’ll Do

As a Claims Payment Processor, you will:

• Process claim reimbursement payments accurately and in a timely manner.
• Review invoices to ensure pricing aligns with approved claim authorizations.
• Verify all invoices contain required information, including appropriate signatures and documentation.
• Communicate with dealerships and independent repair facilities to resolve billing discrepancies and payment issues.
• Issue payments via check or credit card based on vendor payment preferences.
• Maintain and distribute payment records, remittances, contracts, and supporting documentation.
• Scan, organize, and maintain electronic records of contracts, repair orders, and payment files.
• Respond to inquiries regarding claim payment status and assist customers, dealerships, and repair facilities with billing-related questions.
• Collaborate with team members and support special projects as needed.

What We’re Looking For

Required Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years of experience in payment processing, claims payments, accounts payable, or a related administrative function.
• Strong attention to detail with a commitment to accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Customer-focused mindset with a professional and positive approach to problem-solving.
• Ability to work both independently and as part of a team.
• Proficiency with Microsoft Office applications.

Preferred Qualifications

• Experience working with claims, warranty, insurance, or automotive service-related payments.
• Typing speed of 30 WPM or greater.

• Accounts Payable (AP) or Payment Processing
• Insurance Claims Administration or Claims Support
• Warranty Claims Processing
• Automotive Dealership Administration
• Automotive Service Advisor or Repair Order Administration
• Billing, Invoicing, or Accounts Receivable
• Financial Services Operations
• Data Entry and Transaction Processing
• Customer Service or Contact Center Support with administrative responsibilities

Your Health, Your Wellbeing—Fully Supported

• $0 Premium Medical Plan Option
  Keep more of what you earn. Employees earning under$75,000
  who elect single coverage under our Super Value Plan enjoy$0 monthly premiums
  —comprehensive healthcare at no cost to you.

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job- we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture:
Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Career Growth:
Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Soci…