Virtual Assistant

Job Type: Full-Time
Work Arrangement: Remote

Universal Logistics Holdings, Inc. is seeking a dependable and organized Remote Virtual Assistant to provide administrative support to our transportation, logistics, and operations teams. This position will help manage daily administrative tasks, organize information, maintain records, monitor communications, and support teams responsible for freight and transportation activities.

The ideal candidate is organized, detail-oriented, comfortable using computers, and able to manage multiple tasks while working independently from home.

• Provide daily administrative support to logistics, transportation, and operations teams.
• Monitor and organize emails, messages, and assigned requests.
• Maintain customer, shipment, carrier, delivery, and operational records.
• Enter and update information in company systems and spreadsheets.
• Assist with tracking shipments, deliveries, appointments, and operational requests.
• Prepare spreadsheets, reports, schedules, and other business documents.
• Organize digital files, transportation documents, forms, and records.
• Follow up on pending administrative tasks and requests.
• Communicate with internal teams, customers, carriers, and business partners when needed.
• Assist with scheduling meetings, calls, appointments, and other activities.
• Review documents and information for missing or incorrect details.
• Assist with basic billing, invoice, and administrative records.
• Help operations teams keep information organized and up to date.
• Maintain confidentiality when handling company, customer, and employee information.
• Complete other administrative duties assigned by management.

• Previous experience as a Virtual Assistant, Administrative Assistant, Data Entry Clerk, Customer Service Representative, or similar role preferred.
• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Comfortable working with email, spreadsheets, documents, and online systems.
• Ability to manage multiple tasks and meet deadlines.
• Ability to work independently with minimal supervision.
• Good typing and computer skills.
• Willingness to learn transportation and logistics systems.
• Reliable internet connection and a suitable remote workspace.

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off
• Paid holidays
• Life insurance
• Employee assistance program
• Professional development and training
• Remote work flexibility
• Company-provided equipment
• Collaborative and supportive work environment

As a Virtual Assistant, you will help keep the administrative side of Universal Logistics' transportation and supply chain operations organized. Your work will support the teams responsible for freight, shipments, deliveries, customers, carriers, and daily logistics activities.

Required qualifications:

• Legally authorized to work in the United States
• 17 years or older