Student Services Operations Coordinator - Georgia Connections Academy

Student Services Operations Coordinator - Georgia Connections Academy

Job Category: Educational Services

Requisition Number: COORD
018372

• Posted :
  September 15, 2026
• Full-Time
• Hybrid

Showing 1 location

Hybrid, GA
2763 Meadow Church Road
Suite 208
Duluth, GA 30097, USA

School Summary

Georgia Connections Academy is a tuition-free, full-time virtual school for students in grades K-12 throughout Georgia. The school is authorized by the Georgia Charter Schools Commission and governed by an independent Board of Directors, with a mission to maximize academic achievement for students who are seeking other academic options. The school is operated by Georgia Connections Academy, a nonprofit corporation, through a contract with Connections Academy of Georgia, LLC, to provide its educational program and other services.

Connections Academy, a division of Connections Education, is accredited by AdvancED, and GACA is accredited by the Southern Association of Colleges & Schools Council on Accreditation and School Improvement.

Georgia Connections Academy strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.

Position Summary and Responsibilities

Working from the school office in Duluth, Georgia, or from your home office in Georgia, the Student Services Operations Coordinator provides operational leadership and administrative oversight for key functions within the Counseling and Student Services Department. This position manages complex student service processes, coordinates department-wide operational initiatives, and ensures the accurate and timely execution of state reporting, student records management, Dual Enrollment administration, and cross-functional projects.

Working collaboratively with school counselors, administrators, enrollment staff, and external partners, the Student Services Operations Manager develops efficient systems and monitors compliance with federal, state, and district policies to support continuous process improvement. By enhancing operational effectiveness, this role serves as a key strategic resource, coordinating initiatives that directly impact the success of students, families, and district leadership.

This is a full-time, 12-month, salaried position

All GACA teachers and staff must be able to regularly participate in required in-person activities that may require overnight travel throughout the state of Georgia, including but not limited to:

• School and department meetings
• Professional development and required training
• State testing, End-of-Pathway testing, and all in-person summative and formative assessments
• Graduation and other school-level events

Dual Enrollment Program Operations

• Coordinate and oversee all operational aspects of the school's Dual Enrollment program, including funding application workflows, student eligibility verification, documentation review, and continuous communication with students, families, counselors, and postsecondary institutions.
• Review, monitor, and triage Dual Enrollment funding applications to ensure completeness, compliance with Georgia Student Finance Commission (GSFC) requirements, and timely submission.
• Audit Dual Enrollment records, course coding, funding documentation, and transcript entries to ensure accuracy, compliance, and alignment with state reporting requirements.
• Serve as the primary operational liaison with colleges, universities, technical colleges, and external agencies regarding Dual Enrollment processes, partnerships, course completion verification, and communications.

Student Records & Enrollment Operations

• Coordinate transcript processing and support high school enrollment activities, including course history reviews, credit documentation, and transcript accuracy.
• Coordinate student records management processes, special records requests, and documentation while ensuring compliance with federal, state, and school policies.
• Oversee creation of timely and accurate Graduation Plans, with attention to pathways and special graduation requirements for students with disabilities.
• Support summer enrollment operations by coordinating student placement activities, monitoring Success Flags, and assisting with enrollment workflows to ensure timely student scheduling and counselor assignment.

Data Management, Compliance & Reporting

• Manage department operational data, reports, dashboards, and…