Student Assistant - MDHHS Office of Inspector General

Job Description

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

This Student Assistant position, under direct supervision, serves as the main point of contact for the Office of Inspector General Fraud Hotline. Responsibilities include answering, screening, and directing all calls made to the Fraud Hotline appropriately. This position gathers information from callers regarding beneficiary welfare fraud complaints and directs the complaints to the appropriate specialized OIG unit or enters them into the Michigan Inspector General System for processing.

• document relevant experience and/or education referred to in the supplemental questions in your cover letter, resume, transcript and/or application to allow for accurate screening.
• attach a one-page resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
• attach a one-page cover letter.
• If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature. Please review Civil Service's guidelines regarding Official Transcripts:
  Official Transcripts (michigan.gov).
• Failure to complete any of the above may result in your application being screened out as incomplete. See instructions for attaching files here:
  Instructions.
• Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

Current enrollment in high school, vocational or technical school, or post-secondary educational institution.

No specific type or amount is required.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.

20 hours per week (work hours are expected to be completed Monday through Friday, 8:00 a.m. to 5:00 p.m.)

The physical location of this position will be based on the county of the selected candidate however, candidate will need to report to Grand Tower - 235 S. Grand Ave., Lansing, MI, as needed. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered. Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan.

Candidates should confirm work location and schedule at the time of interview.

Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

• A secure work location that allows privacy and prevents distractions.
• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.

this position requires successful completion of a background investigation and a criminal records check. Due to the nature of this position, an additional extensive background check will be conducted on candidates being considered for the vacancy.

The Department of Health and Human Services reserves the right to close this posting prior to its original end date once a sufficient number of…