Office Administrator

Company Description

Epiphany Lutheran Church is a faith-based community organization located in Dayton, OH, committed to serving its congregation and surrounding neighborhoods through worship, education, and outreach. The church provides a welcoming environment for people of diverse backgrounds and ages, offering programs that support spiritual growth and community connection. Staff members work collaboratively with church leadership and volunteers to ensure smooth daily operations and meaningful experiences for members and visitors.

As a workplace, Epiphany Lutheran Church values integrity, respect, and service-oriented teamwork in support of its mission.

Job Title:

Office Administrator

Supervisor:
Director of Operations

FLSA:
Non-exempt

Full time, hourly,
35-40 hours per week

Position Summary: The Office Administrator is the primary point of contact for church members, visitors, ministry leaders, and community partners. Through hospitality, organization, and attention to detail, this position supports worship, office operations, facility use, congregational events, office volunteer coordination, and the many behind-the-scenes functions that make ministry possible.

We are seeking someone who finds joy in serving others, managing details, creating welcoming experiences, and supporting the ministry of the church through excellent administration.

Primary Accountability: Ensure that church members, visitors, staff, and ministry leaders experience efficient, welcoming, and well-organized administrative support while coordinating worship, facility use, and congregational life events. This role does not include giving administration, accounting, bookkeeping, payroll, budgeting, churchwide or ministry-specific communication oversight, or facilities/property management.

Work Schedule: This is a full-time, Monday-Friday position, typically 35-40 hours per week. Required front-desk and office coverage is Monday-Thursday, 9:00 a.m.

-1:00 p.m. Remaining hours are used for worship administration, facility-use coordination, scheduling, and other administrative responsibilities. Schedule flexibility, including remote work, may be available with supervisor approval, provided required office coverage and position responsibilities are met. No regular Sunday hours are expected.

• Provide a welcoming first point of contact for visitors, members, ministry leaders, and community groups.
• Answer telephone calls, monitor voicemail, respond to inquiries, and route requests appropriately.
• Greet visitors and provide information, assistance, and hospitality.
• Manage the church's general email correspondence and office communications.
• Maintain confidentiality regarding member, staff, and church information.

• Coordinate, prepare, and produce worship bulletins, presentation slides, worship folders, leader guides, and related materials for weekly worship and special services.
• Maintain the worship planning calendar and coordinate worship-related scheduling in support of worship leaders.
• Coordinate worship planning meetings, including scheduling, agendas, notes, and follow-up communication.
• Ensure copyright compliance and proper licensing acknowledgments for worship resources.
• Order and distribute liturgical planning resources and worship supplies.

• Oversee daily office operations and administrative processes.
• Coordinate office volunteers and provide training, scheduling, and supervision.
• Open, sort, and distribute incoming mail, including mail containing checks.
• Secure contributions until processed through counting and deposits.
• Manage office equipment - copier/printers, phones, postage machine - and applicable vendor service requests.
• Order and maintain office supplies and workroom resources.
• Update phone system greetings and office information as needed.
• Maintain official church records in accordance with record-retention policies and serve as staff liaison for archives and historical preservation efforts.

• Maintain the church master calendar and facility schedules.
• Coordinate scheduling among staff, ministry leaders, and church groups.
• Assist with planning and administration of church-wide events and special services.
• Communicate scheduling changes and event details to affected parties.

• Coordinate facility reservations and scheduling for ministries, weddings, funerals, and community groups.
• Process facility-use requests…