Office Administrator

About Us

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March
31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.

At Planet Fitness, our unique mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we’re proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!)

in everything they do.

Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events!

It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of!

For the past 30 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started!

The Office Administrator plays a critical role in ensuring the smooth and efficient daily operations, facilities coordination and workplace experience for our Planet Fitness’ Club Support Center in Boston. With a strong focus on team member experience, this role will ensure the office is not only functional but also engaging, welcoming, and aligned with our company culture.

The Office Administrator combines office operations leadership, executive and administrative support, facilities management, and team member engagement to create a best-in-class workplace experience. This role partners closely with leaders across the organization to support operational excellence, strengthen company culture, and enhance the overall team member experience.

This role requires regular, in-person work at our Boston, MA office, Monday-Thursday, and occasional work-from-home Fridays. The anticipated start time for this role is 7:30am. Candidates must reside within commuting distance of this office location. Fully remote work is not available for this role.

Facilities & Operations

• Oversees the day-to-day operations of the Boston Club Support Center, ensuring a welcoming, professional, and productive work environment.
• Serves as the primary point of contact for team members, new hires, candidates, franchise owners, vendors, and visitors, ensuring a welcoming, professional, and engaging experience within the Club Support Center.
• Helps shape and enhance the day-to-day culture and experience within the Club Support Center.
• Coordinates office space planning, seating assignments, office moves, and workspace utilization.
• Manages conference room scheduling, office resources, and shared workplace services.
• Oversees incoming and outgoing mail operations and office supply inventory to…