Academic Affairs Assistant

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Part Time

7 days ago Requisition

Job Title:

Academic Affairs Assistant

Reports to:

Manager of Academic Programs

FLSA Status:
Non-exempt, regular, part-time

Term:
Part-time position, paid hourly

Schedule:

15-19 hours worked per week during ISE business hours (8 a.m.

- 5 p.m., Monday - Friday); two mornings per week (4 hours per day) will be worked in the ISE home office

Salary Range:
The starting pay for a new employee in this role is $15.81 per hour

Mission

Journeys of discovery that spark bold solutions to global challenges.

Position Description

As a member of the Academic Affairs team, the Academic Affairs Assistant provides administrative and operational support across the department. This role balances daily data entry and systems management—frequently within our Salesforce CRM—with cross-departmental coordination to keep workflows running smoothly. Daily priorities and tasks vary throughout the year to align with the higher education academic cycle and immediate department needs. The ideal candidate is an adaptable, detail-oriented professional who ensures our academic data and resources remain accurate, organized, and accessible.

Essential Duties and Responsibilities

Data Systems & CRM Management:

• Input data efficiently and accurately for routine deployment across multiple platforms, including Salesforce, Resco, and Google Sites.
• Build customized reports and update dashboards in Salesforce to seamlessly share academic information with cross-functional teams.
• Construct surveys and extract student and faculty responses utilizing Google Forms, Salesforce, Moodle, and Qualtrics.

Academic Operations Support:

• Manage the collection, labeling, and organization of faculty deliverables during course development cycles.
• Audit and update departmental spreadsheets, CRM reports, and Word documents to ensure consistent data accuracy.
• Review and compile course offering history and student enrollment data to assist leadership with recommendations for the Frequently Offered Course list.
• Develop and update interdepartmental academic reference documents.

Departmental Administration:

• Update department-specific information on the organization's website and Intranet.
• Develop and maintain a suite of standardized Google Drive templates.
• Assist with departmental expense tracking and reporting.
• Manage the digitization, conversion, and validation of multimedia collections for the ship’s onboard entertainment system.
• Perform additional duties as assigned, adapted to the needs of the academic cycle and department priorities.

Required Qualifications and Skills

Education & Core Competencies

• Associate’s degree (or an equivalent combination of education and experience).
• Strong interpersonal, written, and verbal communication skills.
• Acute attention to detail, strong organizational skills, and a high degree of resourcefulness and initiative.

Technical Skills

• Proficiency in Google Workspace/Google Docs Editors Suite (Drive, Docs, Sheets, Sites, Forms, etc.)
• Proficiency in Microsoft Office Suite with strong fundamental skills in Excel and Word.
• High proficiency with various technologies and a proven ability to quickly learn and adapt to new software systems.

Professionalism & Execution

• Competence in multitasking, task prioritization, and basic project coordination.
• Demonstrated ability to maintain professional office standards regarding confidentiality, process adherence, and workflow protocols.
• Flexibility, adaptability, and a positive approach to changing departmental needs and seasonal cycles.
• Flexibility, an open mind, and a positive approach to changing department needs.
• A…