PT Student Services Assistant

Student Support Assistant

Our part-time Student Support Assistant position offers up to 29 hours per week. Typical work hours are listed below.
* Monday - 10:30a-4:30p Tuesday - 10:30a-4:30p Wednesday - 8:00a-4:30p Thursday - OFF Friday - 10:30a-4:30p Our hours of work are based on enrollment needs, and are subject to change.

PLEASE NOTE:

For the first 8 weeks the training in this position will take place at our main campus. After a successful training period, the Student Support Assistant position will be a remote/hybrid (work from home) position with one day a week scheduled in the North Canton office.

Location:

Stark State Main, North Canton and hybrid work from home position Pay: $14.12 - $18.00/hour, commensurate with experience

The positive energy at Stark State College comes from exceptionally dedicated employees who work hard for students. Success for both our employees and our students is the result.

If you take pride in your excellent customer service skills and enjoy working in a fast-paced environment we are looking for you! Typical responsibilities include:

• Serve as a first point of contact to students with the highest levels of customer service and accuracy.
• Guide and assist students/parents through the process associated with applying to the College, registration process, applying for financial aid, and completion of all necessary paperwork.
• Develop and maintain a comprehensive understanding of federal, state, institutional policies and College computer systems.
• Resolve inquiries by phone and/or email with students, faculty/staff and other College campus community members.

To be considered you'll need:
High School Diploma or GED is required along with a minimum of one year of customer service experience. Preferred qualifications (although not required):
Associate's Degree in Office Management, Business, Accounting, Communications, or related field is preferred. Experience in a higher education environment is desired. At least one year of high volume phone work experience is preferred.

Outstanding benefits you can expect from Stark State:

• Part-time employees receive state pension/retirement (OPERS/STRS), paid Stark State tuition, & employee assistance program.

The work you do at Stark State will matter to the thousands of students who walk through our doors, and eventually across the commencement stage, on their journey to a better tomorrow. Come join us and learn how your aspirations can be part of a better future for them – and you. We love meeting stellar candidates, so please don't hesitate to apply.