Student Records Coordinator; Remote

The Student Records Coordinator will aid in the processing and maintenance of student records from matriculation through graduation through diligence and detailed work, provide related services to students through excellent customer service and communication. Visa sponsorship is not available for this position.

The job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Comprehensive evaluation of degree progress prior to and at time of completion to ensure all academic and administrative catalog requirements are satisfied for degree conferral.
• Provide seamless and timely customer service to a high volume of both internal and external customers through a variety of methods (phone calls, chat platform, emails, and face to face).
• Evaluate and process forms related to student records to ensure program integrity while upholding all regulatory and institution policies.
• Respond to enrollment and degree verification inquiries from students and external parties.
• Respond to government and lender documents for validity and communication of accurate student information.
• Ensure compliance with federal regulations regarding FERPA guidelines, student records maintenance and appropriate disclosure of any and all records maintained by the institution, both historical and current.
• Verify and update student information within records in accordance with FA regulations to assist in disbursement of financial aid and other funding.
• Manage grade posting and updating in SIS through reports and regular communication with faculty to ensure all grades recorded in official record are accurate.
• Innovate for efficiency, department improvement, and an improved student experience.
• Generate and evaluate a variety of reports that assist in the maintenance of records and processing of student requests.
• Partner with BTS and other departments to ensure any technical updates are accurate and approved.
• Collaborate with other departments across the organization to improve student experiences and staff processes.
• Practice Culture of Care pillars everyday.

• Proficient in Microsoft Office Suite.
• Excellent typing skills.
• Strong written and oral communication skills.
• Multi-tasking and prioritization skills.
• Ability to communicate effectively with students and staff.
• Ability to handle confidential information.
• Knowledge of FERPA guidelines.
• Ability to manage multiple tasks.
• Critical thinking skills.

High school diploma or high school diploma equivalency is required. Minimum of 5 years of relevant experience, or equivalent combination of education and work experience.

Bachelor's degree.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs.

Rate of Pay: $18.15-$22.69

Compensation Type:
Salary at 1.0 full-time Equivalence (FTE)

Grade: 4

Compensation Guidance:
The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a…