Health Services Specialist

Health Services Specialist (Contract)
Overview

We are seeking a detail-oriented Health Services Specialist to provide administrative support to Care Coordinators within a healthcare environment. This role is ideal for candidates with strong organizational skills, administrative experience, and a customer service mindset. The position focuses on maintaining accurate member records, supporting eligibility processes, and ensuring timely completion of critical care coordination activities.

Key Responsibilities

+ Enter assessment information into the Medicaid Management Information System (MMIS) to support eligibility determinations.

+ Process and maintain authorization entries and member-related documentation.

+ Update staff locations and assignments within care management systems for new enrollments.

+ Manage member records, including contact updates and group number changes.

+ Support member mail management and administrative workflows for Care Coordination teams.

+ Submit and track assigned activities within care management platforms.

+ Communicate effectively with internal care coordination staff regarding member information, authorizations, and administrative requests.

+ Ensure accuracy, compliance, and timeliness when handling sensitive member data.

Required Qualifications

+ High school diploma or equivalent.

+ Minimum of 2 years of related administrative experience.

+ Experience completing administrative and data entry tasks with a high degree of accuracy.

+ Strong organizational skills and attention to detail.

+ Ability to manage multiple priorities while meeting deadlines.

+ Excellent customer service and communication skills.

+ Proficiency with data entry and information management processes.

Preferred Qualifications

+ Experience working within a healthcare organization, health plan, or managed care environment.

+ Knowledge of health insurance eligibility processes.

+ Familiarity with medical terminology.

+ Experience supporting care coordination or case management teams.

Top Skills

+ Document Management

+ Health Insurance Knowledge

+ Eligibility Verification

+ Data Entry & Administrative Support

+ Customer Service & Communication

Work Environment Schedule

+ 8-hour workday

+ Flexible scheduling within core business hours of 9:00 AM to 3:00 PM CST

Work Arrangement

+ Fully Remote or Hub-based work arrangement available.

+ Candidates must reside in one of the following approved states:

+ AR, AZ, DE, FL, GA, IA, IL, KS, KY, MD, ME, MI, MN, MO, ND, NE, OK, SD, TN, TX, VA, WI

Remote Work Requirements

+ Dedicated professional workspace free from distractions.

+ Camera participation required during meetings and training sessions.

+ Reliable high-speed internet connection meeting the following minimum requirements:

+ Download Speed: 25 Mbps+

+ Upload Speed: 5 Mbps+

+ Ping:
Less than 100 ms

Compensation

+ $22.00 - $24.00 per hour

+ 4-month contract assignment

+ Overtime eligible at 1.5x pay rate when approved

Job Type & Location

This is a Contract position based out of Phoenix, AZ.

Pay and Benefits

The pay range for this position is $22.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Final date to receive applications

This position is anticipated to close on Oct 6, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work…