AU RTO Student Administration Officer; WFH ZR__JOB

AU RTO Student Administration Officer (Remote)

About People Partners

• At People Partners , great work starts with great people — and we have the certification to back it up. As a Great Place to Work® certified company , we’ve built a people-first culture where talented professionals can do meaningful work, gain global exposure, and keep growing their careers.
• Here, you get more than a remote role. You get opportunities to learn, develop, work with international teams, and be part of a culture that genuinely wants to see you succeed .
• If organised systems, accurate records, and the oddly satisfying feeling of getting every detail exactly where it belongs sound like your kind of work, this could be your next move.

• Love organised systems, accurate records, and making sure nothing slips through the cracks?
• We’re looking for an AU RTO Student Administration Officer to help keep student administration running smoothly across enrolments, training plans, student communications, RPL documentation, completions, and compliance administration.
• This is a hands‑on role where accuracy, organisation, and communication matter . You’ll work across student records, inboxes, calendars, training documentation, and systems while ensuring students and stakeholders receive timely and professional support.
• You won’t be expected to know everything on day one. What matters is your ability to follow processes carefully, recognise when something doesn’t look right, and ask rather than guess .
• Because when it comes to student records and compliance, getting the little things right is a pretty big deal.

• Monitor and triage training team inboxes.
• Manage routine student communications and reminders.
• Maintain accurate student enrolments and records.
• Update student units and training information.
• Support Recognition of Prior Learning (RPL) administration and evidence management.
• Coordinate training sessions, exams, site visits, and other bookings.
• Prepare Training Plans and follow up outstanding e-signatures.
• Enrol students into the Learning Management System (LMS) and provide access details.
• Maintain class rolls and support logbook checks.
• Support completion documentation and certificate administration following approval.
• Maintain compliance records and internal audit documentation.
• Keep student and employer communications accurate and up to date.
• Follow established procedures and escal... when required.

Required Qualifications:

• 2+ years of relevant work experience , including at least one year in administration, data entry, virtual assistance, or a similar role.
• Strong administration and data‑entry skills.
• Strong written English communication skills, particularly for email correspondence.
• High attention to detail and accuracy when maintaining records and documentation.
• Ability to follow established procedures and processes.
• Strong organizational and time‑management skills.
• Ability to manage inboxes, calendars, documentation, and competing administrative priorities.
• Good judgement and willingness to escal... or ask questions when information or procedures are unclear.
• Ability to work independently in a remote environment while maintaining clear communication.
• Strong integrity and respect for accurate recordkeeping and compliance requirements.

• Australian Registered Training Organization (RTO) administration experience.
• Understanding of units of competency, enrolments, Recognition of Prior Learning (RPL), and Unique Student Identifiers (USIs) .
• Experience using Wisenet or another student management system.
• Experience using Canvas LMS or another Learning Management System.
• Experience with CRM platforms.
• Experience supporting RPL evidence…