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Remote Administrative Assistant

Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: RightWay ABA
Full Time, Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below
Administrative Assistant — Fully Remote About Right Way ABA

Right Way ABA is a woman-owned, BCBA-led behavioral health company providing evidence-based Applied Behavior Analysis (ABA) services to children with autism spectrum disorder and related diagnoses, ages 2-18. We specialize in comprehensive center-based and in-home therapy models designed to support meaningful skill development and family empowerment.

Position Overview

We are seeking a detail-oriented and compassionate Administrative Assistant to join our growing team. This fully remote position plays a vital role in supporting our clinical and operational infrastructure, ensuring seamless communication and accurate documentation across all company platforms.

Compensation & Benefits
  • Salary: $45,000–$55,000 (commensurate with experience)

  • Unlimited PTO with flexible time-off policies (subject to billable requirements)

  • Company-sponsored 401(k) retirement plan

  • Comprehensive health benefits: medical, dental, and vision insurance with employer contribution

Key Responsibilities
  • Manage employee onboarding and offboarding processes, including documentation and system access

  • Answer and appropriately direct incoming inquiries to relevant staff members

  • Provide accurate, professional information about Right Way ABA services to callers

  • Maintain comprehensive and confidential employee records, including payroll documentation and HR documentation

  • Facilitate benefits enrollment and education for full-time employees

  • Audit and maintain current, accurate information across all company platforms and databases

  • Identify and elevate data discrepancies or outdated information for timely correction

  • Leverage AI and automation tools to optimize administrative workflows and efficiency

  • Assist with client onboarding, boarding, scheduling and other client related administrative tasks

Required Qualifications
  • Demonstrated customer service experience

  • Excellent written and verbal communication skills

  • Strong organizational abilities with capacity to manage multiple priorities

  • Calm, empathic interpersonal approach with diverse stakeholders

  • Attention to detail and commitment to accuracy

Preferred Qualifications
  • Clinical ABA experience or familiarity with autism spectrum disorder

  • Experience working within healthcare or behavioral health settings

INDRBT

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