Remote Nursing Case Coordinator - Administrative Pro

If phrases like “No problem,” “I’ve got it,” “I’ll take care of that,” or “Consider it done” come naturally to you, you might be exactly who we’re looking for!

CHOICES Case Management is seeking an Administrative Assistant to support our Nurse Case Managers in the meaningful, fast-paced work we do every day. This is a critical role that serves as the operational backbone for our nursing team—ensuring details are handled, communication flows smoothly, and nothing slips through the cracks.

In this role, you’ll wear many hats—administrative, communication, and coordination—helping ensure that:

• New cases are opened quickly, accurately, and in compliance with HIPAA
• Clients and care team members feel welcomed, informed, and supported from day one
• Documentation is organized, reviewed for accuracy, and properly tracked
• Task lists, follow-ups, and deadlines are actively managed
• Nurse Case Managers have a dependable right hand they can trust completely

Why CHOICES?

You’ll be joining a company founded, owned, and managed by nurses—people who truly understand the demands of healthcare work. We believe in taking care of each other first so we can provide the best care to our clients. Doing the right thing for the right reasons isn’t just a saying here—it’s how we operate every day.

We empower our team to work independently, take ownership of their work, and use sound judgment. In return, we offer competitive compensation, benefits, and a strong commitment to work-life balance.

Your best shot at success—and quick consideration—will include:

• 2+ years of experience in a medical or clinical office setting (administrative or assistant role)
• Familiarity with the Workers’ Compensation industry (strongly preferred)
• Experience working remotely, with proven ability to stay focused, organized, and accountable
• Excellent written and verbal communication skills
• Comfort managing high volumes of work, frequent interruptions, and shifting priorities
• Strong organization, time management, and follow-through
• Confidence using technology, including Microsoft Office, databases, and specialized platforms
• Proficiency in business writing, basic math, and typing (40+ WPM)
• High standards for accuracy, integrity, confidentiality, and professionalism
• Availability to work Monday–Friday, 8:00 a.m.–5:00 p.m. PST

Above all, we’re a team that shows up for each other—even on tough days. If this role aligns with your experience, strengths, and values, we’d love to introduce you to the CHOICES experience.