Technical Automotive Consultant - Drivetrain Georgia

Overview

Employer Industry: Automotive Services

• Opportunity for a balanced lifestyle with a Monday through Friday schedule, eliminating daily commutes
• Steady paycheck with excellent benefits including medical, dental, vision, and life insurance
• 401(k) plan with company match
• Paid time off and paid holidays
• Opportunities for professional growth and advancement within the automotive industry
• Initial on-site training provided, with continuous support and resources available

• Assist field service technicians through inbound and outbound phone, chat, and email communications
• Provide expert assistance on automotive drivetrain systems and domestic vehicle repairs
• Participate in an initial training program in Saginaw, Michigan, to develop necessary skills
• Access the latest technical data and repair strategies with support from consultants and leaders
• Maintain a reliable schedule to meet time-sensitive customer needs

• High school diploma or equivalent
• Minimum of five years recent experience as a mechanic in a full-service shop
• Two ASE certifications (or ability to obtain them within six months of hire with reimbursement)
• Valid driver’s license
• At least one year of customer service experience in roles that involve direct interaction with customers

• Experience with electric vehicles (EV)
• Proficiency in Microsoft Office
• Strong typing skills

#Automotive Services #Remote Work #Career Growth #Benefits #Technical Support