Program Manager, Risk Ops Enablement

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

The Risk Operations Enablement team sits within the Risk Operations org and is responsible for partnering across Risk teams. Our mission is to enable users to seamlessly meet evolving compliance standards in a complex regulatory environment. More specifically, our team focuses on Program management, User Insights, and Operational Efficiency. As an enablement function, we worked with many stakeholders including Operations, Product, Eng, GTM, and others.

If you’re the type of person who enjoys working on high impact projects on a global scale, running programs from end to end, and advocating for users – you’ll love this role.

Note:

We do not require prior experience in Risk or Compliance to be considered for this role.

If you thrive on owning an expansive and complex topic area, teasing out the highest-impact work to tackle, rallying cross-functional support, and executing against multiple work streams in parallel to hit your objectives, we want to hear from you.

• Lead complex global programs, from initial scoping to design and execution and work on high-impact strategic initiatives
• Create structured approaches to user feedback and insights to improve our programs and user experience
• Design and launch projects that lead to step-change improvements in our operational processes and business outcomes
• Partner closely with our cross-functional stakeholders to scope and execute large projects to create operational efficiencies that improve top-line metrics
• Serve as a subject matter expert for working teams and build relationships with progressively more senior stakeholders
• Embody our Operating Principles and foster Stripe’s values and culture

You are a strategic operator and powerful storyteller. You have significant experience writing 1-pagers, developing slide decks, and using data visualization tools – and your work serves as an inspiration to others. There’s no problem too large or small to solve; you pride yourself on being a problem solver.

• 5+ years of experience in program management, strategy & operations, or go-to-market strategy
• Self-starter; works independently and autonomously to drive outcomes for projects
• Bias towards action and high accountability for outcomes
• Strong project and program leadership, ability to articulate strategy and project plans, and develop a clear point of view
• Excellent written and verbal communication skills; ability to present with confidence to senior stakeholders in a succinct, clear way
• Strong data analysis skills - can confidently analyze spreadsheets, navigate large datasets, and use data to tell stories
• High willingness to learn and receive feedback

• 2+ years in consulting
• MBA preferred
• Prior experience partnering with Product and Eng teams preferred

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location.

We encourage you to apply for roles that match the location where you currently live…