Product Manager

Product Manager, Payments – Atlanta, GA

Are you customer‑obsessed and passionate about building products and experiences that support the financial needs of a global population? If you are excited to bring your technical skills to a business committed to moving money for good, join our Payments Product Team at Western Union.

JR0128069 - Atlanta

Western Union powers your pursuit. The Product Manager, Payments will define, enhance and document Payments (Funds‑Out) product requirements and own projects end‑to‑end delivery.

• Collect business requirements from stakeholders, write stories, elaborate them to scrum teams, initiate and obtain CLIP (Compliance, Legal, Infosec, Privacy) approvals, support story delivery lifecycle and accept or reject sprint results.
• Run technical assessment of assigned project, enhancement or fix, lead product requirements alignment and development, ensure delivered product quality meets stakeholders’ and customers’ needs.
• Interact with other internal departments to formulate recommendations and actions.
• Participate in all Agile team ceremonies.
• Collaborate with QA, UAT and Production testers, define test cases and acceptance criteria.
• Support the project handover to operations, regional teams and other stakeholders.
• Upload all change‑initiated supporting documentation to defined repository (Jira, SharePoint).
• Before and during the scale phase identify and drive process and productivity improvements to enhance operational effectiveness and service quality.

• Graduate degree in business or engineering.
• 5+ years in product management or product owner experience.
• 3+ years of global payments product (funds disbursement or payments processing) experience, or equivalent.
• Experience in Agile processes and frameworks – Scrum, Kanban, SAFe.
• Experience in Agile tools such as Jira, Confluence, etc.
• Strong communication and presentation skills.
• Ability to effectively communicate business requirements.
• Ability to manage and prioritize multiple projects and tasks independently.

We make financial services accessible to humans everywhere. Join us for what’s next.

The base salary range is $125,000 – $146,000 per year. Total on‑target compensation includes a base salary plus short‑term incentives that align with individual and company performance.

• Short‑term incentives.
• Multiple health insurance options.
• Accident and life insurance.
• Access to best‑in‑class development platforms.
• Medical, Dental and Life Insurance.
• Tuition Assistance Program.
• Parental Leave.
• One day volunteer time off.
• $0 Money Transfer Fee Discount Code – Quarterly.
• Recognition Program “Game Changers.”
• Employee Discount Program.
• Global Adoption Assistance.
• Global Scholarship Awards Program.
• 401(k) plan.

This role is classified as Hybrid. It is a flexible working arrangement where employees divide their time between working from home and an office location, with a minimum of three days a week in the office.

Mid‑Senior level

Full‑time

Finance

Financial Services and Banking

Western Union is committed to providing an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.