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Customer Success Manager; Remote
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-01-01
Chicago, Cook County, Illinois, 60290, USA
Listing for:
Turnitin
Remote/Work from Home
position Listed on 2026-01-01
Job specializations:
-
Business
Client Relationship Manager, Business Development
Job Description & How to Apply Below
Why consider this job opportunity:
- Salary up to $116,550 per year
- Bonus eligible/commission-based compensation structure
- Comprehensive Total Rewards package that includes generous time off and health and wellness programs
- Flexible remote-first work culture that empowers you to work with purpose and accountability
- Opportunities for personal development and growth within a collaborative and inclusive team environment
- Chance to make a meaningful impact on global education and learning outcomes
- Manage a portfolio of complex key accounts to ensure client success and satisfaction
- Collaborate with customers to understand their needs and effectively communicate the value of the employer's products
- Provide expert support and advice on product features, enabling account growth and client retention
- Work with the GTM team to analyze client data and identify growth opportunities
- Track performance metrics and generate referral leads through relationship building
- Minimum of 3 years of related work experience
- Strong relationship-building skills
- Proven ability to provide expert support and advice to clients
- Effective communication skills for conveying product value propositions
- Accountability and a strong sense of ownership in work responsibilities
- Experience in customer success or account management within the education technology sector
- Demonstrated curiosity and passion for learning
- Previous mentoring or coaching experience in a team setting
- Familiarity with data analysis and growth strategy development
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